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Change - Coggle Diagram
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Employee Empowerment
Employee Empowerment means giving the employees the power to make decisions on their own without having to ask the managers permission.
Employees are given the authority to decide what to do and when to do it.
Employees have the freedom use their skills and knowledge as they see fit in the best interest of the business.
Employee Participation
This is where the employees are given more of a say in the running of the business. It is sometimes called ‘industrial democracy’.
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Total Quality Management (TQM) is a business management strategy that aims to ensure that the business makes 100% perfect products 100% of the time, so that its customers are 100% satisfied. Every person in the business is responsible for delivering quality to the customer.
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