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Basic Six Sigma Team Management - Coggle Diagram
Basic Six Sigma Team Management
Defined Measures of Success
Agreement among team members, leaders, and sponsors on success criteria
Prevents scope creep and ensures customer satisfaction
Importance of a well-defined measure of success
Three Types of Team Members
Ad hoc team members: Provide expertise as needed
Resource team members: Provide expert information or help when needed
Regular team members: Participate in all team activities
Roles of High-Level Six Sigma Leadership Group
Communicate wins and losses transparently
Review measurements of results
Reward teams for successes
Hold teams accountable for improvements
Set clear objectives aligning with business goals
Create rationale for Six Sigma usage
Advocate for resources and funding
Team Member Roles
Project Managers: Assigned to Six Sigma projects to support Black Belts
Six Sigma Leaders: Typically Black Belts leading projects
Timekeeper: Helps keep meetings on track
Business or Process Owners: Directly responsible for the process
Scribes or Minute-Takers: Record discussions and outcomes
Sponsors and Champions: Senior-level leaders overseeing projects
Budgets
Awareness of financial drivers and data among team members
Honest conversations about budget calculations and expectations
Concerns about managing project budgets
Tips for Selecting Team Members
Consider access to required data and understanding of the process
Match skills with project requirements
Select those willing to work in a team environment
Remove political obstacles through strategic team selection
Choose knowledgeable employees
Success Factors
Clear expectations and organized work approach
Transparency about progress and open communication
Choosing the right people
Building a Six Sigma Team
Composition includes a Six Sigma leader, process owner, expert, and budget manager
Subject matter experts and team members provide value based on knowledge and skills
Teams tailored to specific goals and processes
Timelines, Scheduling, and Milestones
Critical Path Method: Detailed timeline requiring input from the project team
Milestone Meetings: Set at the end of each project phase
Phase-Based Timeline: Follows DMAIC phases with estimated timeframes
Levels of Six Sigma Management
Enterprise-wide level managed by a group of senior managers
Team level management focused on building and managing teams
Managed on two levels within an organization