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Chapter 8: Quality - Coggle Diagram
Chapter 8: Quality
The CoQ and CoPQ
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The Cost of Quality: covers expenses associated with maintaining good quality throughout organization or process, also includes prevention and appraisal costs referred to cost of conformity
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Appraisal Costs: associated with any activity meant to ensure high levels of quality across a process or organization
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The costs of quality as a percent of sales aligns with singma values,
Managing Cost of Quality
Six sigma builds quality in every process. To manage cost of quality teams should concentrate on costs associated with failures because its easiers and less expensive to detect
First step to remove quality muda is to identify it using process maps, spaghetti diagrams, value stream maps, etc
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