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IT Management (2), IT Management (1) - Coggle Diagram

- - - - High
        
        Software Development Roles Knowledge Application
        Apply knowledge of software development roles within an agile development framework.
        Software Development
        
        Core Occupational Skill Set
        
        Technology Integration and Management
      - Medium
        
        Information Technology Change Coordination
        Coordinate information technology changes with business requirements.
        Governance
        
        Improvement Processes and Procedures Implementation
        Implement business processes and procedures to improve information technology operations.
        IT Service Management
        
        Generate Creative Solutions
        Generate possible creative solutions to a problem.
        Creative Problem-Solving
        
        Build Positive Culture
        Build a collaborative, inclusive, and positive team culture.
        Leadership
        
        Delegate Tasks And Responsibilities
        Delegate tasks and responsibilities effectively when coordinating people, events, or tasks.
        Coordinating
        
        Develop a Plan that Considers Risks
        Develop a plan that considers all potential risks and contingencies.
        Planning
        
        Software Fixes Testing
        Test for the proper functioning of software patches and fixes.
        Computer Science
        
        Systematic Team Management Provision
        Provide systematic management of a team to achieve desired goals.
        Team Management
        
        Communication Technology Updating
        Update communication technologies as they evolve.
        Communications
  - - - High
        
        Maintain Computer Systems
        Maintain computer systems.
        Computer Science
        
        Core Occupational Skill Set
        
        Use A Workflow Management System
        Use a workflow management system to improve efficiency and productivity.
        Workflow Management
        
        Core Occupational Skill Set
        
        Bring People And Resources Together
        Bring people and resources together to achieve a common goal.
        Coordinating
        
        Core Occupational Skill Set
        
        Project Management
        
        Work Supervision
        Supervise the work of others to be completed based on prioritization.
        Prioritization
        
        Core Occupational Skill Set
        
        Ethical Leadership Activities
        Conduct all leadership activities consistently with company ethics and values.
        Leadership
        
        Core Occupational Skill Set
        
        Apply an Appropriate Management Style
        Apply an appropriate management style to a given situation or need.
        Management
        
        Core Occupational Skill Set
        
        Leadership and Management
      - Medium
        
        Agile Stand-Up Meeting Collaboration
        Collaborate with developers and other stakeholders during daily agile stand-up meetings.
        Agile Methodology
        
        Enterprise Architecture Technologies Analysis
        Analyze current and emerging technologies that support enterprise architecture.
        Enterprise Architecture
        
        Use Business Intelligence To Improve Business Processes
        Use business intelligence to improve business processes.
        Business Intelligence
        
        Influence Topic Position
        Influence others to accept a new position on a topic.
        Influencing Skills
        
        Change Management Process Implementation
        Implement a change management process for the integration of proposed changes with current processes.
        Change Management
        
        Negotiate Agreements
        Negotiate to reach mutually beneficial agreements.
        Influencing Skills
        
        Communication Style Adaptation
        Adapt communication style to different cultures.
        Communications
        
        Information System Implementation
        Implement information systems to analyze data and make projections on business performance.
        Information Systems
        
        Create Algorithms for Information
        Create algorithms to manipulate digital information to improve computer system functionality.
        Computer Science
        
        Infrastructure Projects Scope Establishment
        Establish the scope of information technology (IT) infrastructure projects.
        Information Technology
        
        Customer Service Plan Development
        Develop a customer service plan to ensure positive customer experiences.
        Customer Service
        
        Emotional Intelligence Incorporation
        Incorporate the principles of emotional intelligence in daily practice.
        Management
        
        Customer Goods or Services Issue Resolution
        Resolve customer issues with goods or services provided by a company.
        Customer Service
        
        Strategic Plan Oversight
        Oversee the implementation of strategic and organizational plans set by leadership.
        Management
        
        Data Findings Communication
        Communicate data findings to a group of individuals.
        Data Analysis
        
        Infrastructure Inventory Creation
        Create an inventory of infrastructure and software applications used by a company.
        Operations
        
        Collected Data Auditing
        Audit collected data to ensure accuracy, format, and integrity.
        Data Integrity
        
        Operations Performance Analysis
        Analyze operations to evaluate performance or to identify potential improvements.
        Management
        
        Build Relationships with Key Stakeholders
        Build relationships with key stakeholders.
        Leadership
        
        Software Engineering Resources Management
        Manage software engineering resources for a software implementation development cycle.
        Software Engineering
        
        Data Manipulation
        Manipulate data with structured query language (SQL) statements.
        SQL (Programming Language)
        
        Business Challenges Analysis
        Analyze the current business environment and challenges to build a strategic plan.
        Strategic Planning
        
        Data Collection Process
        Develop a process to collect appropriate data for strategic planning activities.
        Strategic Planning
        
        Hire Staff
        Demonstrate the ability to hire staff.
        Team Management
        
        Trust Creation
        Create trust by providing and requesting open and honest feedback between team members.
        Teamwork
        
        Collaborative Critical System Failures Determination
        Brainstorm with operators and design experts to determine critical system failures.
        Troubleshooting (Problem Solving)
        
        Collaborative Environment Creation
        Create a collaborative work environment through interpersonal communication skills.
        Interpersonal Communications
        
        Innovative Business Strategy Research
        Research innovative business strategies.
        Innovation
        
        Generate Ideas with Stakeholders
        Collaborate with other stakeholders to share innovative ideas.
        Innovation
        
        Project Key Performance Indicators (KPIs) Tracking
        Track central key performance indicators (KPIs) related to infrastructure projects.
        Information Technology
        
        Process Improvements Development
        Develop process improvements to enhance efficiency and effectiveness of department operations.
        Operations
        
        Promote a Learning Culture
        Promote a culture of continuous learning in the organization.
        Organizational Learning
        
        Analyze Project Factors
        Analyze external and internal factors that impact projects.
        Analyze Project Factors
        
        Collaborate with Stakeholders
        Collaborate with internal and external stakeholders.
        Project Management
        
        Determine Project Resources
        Determine the necessary resources to execute a project.
        Project Management
        
        External Services Technology Research
        Research external services for improving internal company technology.
        Research
        
        Communicate Risk Assessments Findings
        Communicate risk assessment findings to senior leadership.
        Risk Management
        
        Infrastructure Components Performance Limits Estimation
        Estimate the performance limits for the different components of a company's infrastructure.
        Scalability
        
        Burn Down Charts Assessment
        Assess burn down charts based on daily or weekly sprints.
        Software Development
        
        Conduct User Acceptance
        Conduct user acceptance to ensure software solutions meet requirements.
        Software Development Life Cycle
        
        Software Systems Objectives Analysis
        Analyze the objectives, scope, and organizational impact of software systems.
        Software Engineering
        
        Software Engineering Best-Practices
        Develop solutions that conform to software engineering rules and best practices.
        Software Engineering
  - - - High
        
        Monitoring Systems Implementation
        Implement monitoring systems for the organization.
        Information Security Management
        
        Core Occupational Skill Set
        
        Integrated Enterprise Level Systems Technology and People Leveraging
        Leverage technology, people, and processes to design integrated enterprise level systems.
        Information Systems
        
        Core Occupational Skill Set
        
        Use Information Technology To Protect Information
        Use information technology to protect and secure information.
        Information Technology
        
        Core Occupational Skill Set
        
        Service Delivery Modeling
        Model service delivery under people, process, and technology.
        IT Service Management
        
        Core Occupational Skill Set
        
        Manage Resources
        Utilize IT systems to manage resources.
        Resource Management
        
        Core Occupational Skill Set
        
        LIVE Application Maintenance
        Maintain software applications during live operations.
        Software Development
        
        Core Occupational Skill Set
        
        Continuous Project Process Monitoring
        Monitor project process continuously.
        Agile Methodology
        
        Core Occupational Skill Set
        
        Technology Solutions Delivery Collaboration
        Collaborate with teams to develop and deliver technology solutions.
        Information Technology
        
        Core Occupational Skill Set
        
        Manage Information Technology Projects
        Manage different types of information technology projects.
        Information Technology
        
        Core Occupational Skill Set
        
        New Project Management
        Manage a new project's scope, budget, and schedule.
        Project Management
        
        Core Occupational Skill Set
        
        Develop Strategic Plans
        Develop strategic plans.
        Leadership
        
        Core Occupational Skill Set
        
        Communicate Effectively With Customers
        Communicate effectively with customers.
        Customer Service
        
        Core Occupational Skill Set
        
        Clear and Succinct Communication
        Communicate clearly and succinctly.
        Communications
        
        Core Occupational Skill Set
        
        Communication
        
        Implement Problem Solving Process
        Implement a problem solving process.
        Problem Solving
        
        Core Occupational Skill Set
        
        Problem-Solving and Efficiency
      - Medium
        
        Data System, Network, and Application Implementation
        Implement highly performant data systems, networks, and applications to advance business goals.
        Computer Science
        
        Emerging Technology Trends and Impacts Analysis
        Analyze trends and impacts of emerging technologies on the business.
        Information Technology
        
        Technical Documentation Review
        Review detailed technical documentation to ensure technical accuracy, compliance, completeness, or to mitigate risks.
        Detail Oriented
        
        Define Software Application Configuration Process
        Define a process for configuring and maintaining software applications used by a company.
        Operations
        
        Communicate Process Ideas
        Communicate ideas for process improvement.
        Innovation
        
        Project Activity Tracking
        Track project activities against milestones and timelines.
        Project Management
        
        Employee Performance Observations
        Observe employee performance to determine strengths and opportunities for growth.
        Management
        
        Information Systems Risk Mitigation Design
        Design information systems for mitigating risk for an organization.
        Risk Management
        
        Manage Operational Contracts
        Manage operational contracts.
        Operations
        
        Failed System Analysis
        Analyze a failed system or product to determine an appropriate solution.
        Troubleshooting (Problem Solving)
        
        Comprehensive Project Plan Creation
        Create comprehensive project plans.
        Project Management
        
        Information Systems Compliance Design
        Design information systems for improving compliance to service-level agreements.
        Customer Service
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        Communication
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        Problem-Solving and Efficiency
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        Technology Integration and Management
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        Project Management
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        Leadership and Management
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