Please enable JavaScript.
Coggle requires JavaScript to display documents.
Business Administration (1), Business Administration (2) - Coggle Diagram
Business Administration (1)
Skill Experience
Novice
Create a Positive Customer Experience
Create a positive customer service experience.
Customer Service
Core Occupational Skill Set
Collaborative Strategy Development
Develop strategies with organizational team leads.
Leadership
Core Occupational Skill Set
Manage Effectively
Manage time, resources, and personnel effectively.
Leadership
Core Occupational Skill Set
Assign Job Responsibilities
Assign job responsibilities to team members.
Mangement
Core Occupational Skill Set
Provide Feedback on Team Performance
Provide feedback on team performance.
Management
Core Occupational Skill Set
Business Inventory Management
Manage business inventories using tracking software.
Operations
Core Occupational Skill Set
Business Resource Planning
Create a strategic plan to effectively use business resources.
Planning
Core Occupational Skill Set
Prioritize Planning
Develop plans based on priority.
Planning
Core Occupational Skill Set
Intermediate
Build Positive Relationships with Customers
Build positive relationships with customers.
Sales
Core Occupational Skill Set
Customer Service
Maintain Composure
Maintain composure and focus under pressure while coordinating complex activities.
Coordinating
Core Occupational Skill Set
Leadership and Team Management
Manage Operational Contracts
Manage operational contracts.
Operations
Core Occupational Skill Set
Organize Project into Daily Tasks
Organize each project into daily tasks.
Organizational Skills
Core Occupational Skill Set
Outline Important Details
Outline important details for a project or task.
Detail Oriented
Core Occupational Skill Set
Project Management and Planning
Project Tasks Management
Manage project tasks to ensure delivery within project scope.
Project Management
Core Occupational Skill Set
Influence Through Communication
Influence others through effective communication.
Influencing Skills
Core Occupational Skill Set
Communication and Influence
Advanced
Use Active Listening Skills
Use active listening skills to understand others.
Interpersonal Communications
Core Occupational Skill Set
Organizational Policy Changes
Communicate required organizational policies and operational changes.
Verbal Communication Skills
Core Occupational Skill Set
Creative Solutions Encouragement
Encourage employees to develop creative solutions to business problems.
Innovation
Core Occupational Skill Set
Coordinate Organization Operations
Coordinate the operations of an organization.
Operations
Core Occupational Skill Set
Delegate Tasks
Delegate tasks to stay on track with deadlines.
Organizational Skills
Core Occupational Skill Set
Business Administration (2)
Skill Experience
Novice
Importance
High
Create a Positive Customer Experience
Create a positive customer service experience.
Customer Service
Core Occupational Skill Set
Customer Service
Collaborative Strategy Development
Develop strategies with organizational team leads.
Leadership
Core Occupational Skill Set
Leadership and Team Management
Assign Job Responsibilities
Assign job responsibilities to team members.
Management
Core Occupational Skill Set
Provide Feedback on Team Performance
Provide feedback on team performance.
Management
Core Occupational Skill Set
Manage Effectively
Manage time, resources, and personnel effectively.
Leadership
Core Occupational Skill Set
Business Inventory Management
Manage business inventories using tracking software.
Operations
Core Occupational Skill Set
Prioritize Planning
Develop plans based on priority.
Planning
Core Occupational Skill Set
Business Resource Planning
Create a strategic plan to effectively use business resources.
Planning
Core Occupational Skill Set
Project Management and Planning
Medium
Communicate with Stakeholders
Communicate with stakeholders by using most appropriate communication methods for desired outcome.
Communications
Conduct Performance Appraisals
Conduct performance appraisals.
Management
Appropriate Presentation Delivery
Deliver a presentation using appropriate tone, energy, and facial expression.
Presentations
Use Digital Marketing Tools
Use digital marketing tools and platforms.
Marketing
Assess Priorities
Assess priorities on a regular basis.
Prioritization
Create Goal-Tracking Project Plans
Create project plans to track goal completion.
Planning
Organizational Mission Sales Connection
Connect the organization's mission to sales strategies and tactics.
Sales
Intermediate
Importance
High
Influence Through Communication
Influence others through effective communication.
Influencing Skills
Core Occupational Skill Set
Communication and Influence
Build Positive Relationships with Customers
Build positive relationships with customers.
Sales
Core Occupational Skill Set
Organize Project into Daily Tasks
Organize each project into daily tasks.
Organizational Skills
Core Occupational Skill Set
Maintain Composure
Maintain composure and focus under pressure while coordinating complex activities.
Coordinating
Core Occupational Skill Set
Manage Operational Contracts
Manage operational contracts.
Operations
Core Occupational Skill Set
Project Tasks Management
Manage project tasks to ensure delivery within project scope.
Project Management
Core Occupational Skill Set
Outline Important Details
Outline important details for a project or task.
Detail Oriented
Core Occupational Skill Set
Medium
Business Processes Development
Develop business processes for financial systems.
Accounting
Accounting Operations Leadership
Lead accounting operations and the preparation of financial reports to ensure the accurate and timely dissemination of financial statements and budget reports.
Accounting
Data Findings Provision
Provide data findings to stakeholders in the form of quarterly or annual reports, or visual presentations.
Data Analysis
Audit Report Preparation
Prepare audit reports to document findings.
Auditing
Prepare Financial Reports
Prepare financial reports and presentations.
Finance
Financial Data Analysis for Budgets
Analyze financial data to ensure all operations are within budget.
Budgeting
Key Performance Indicators (KPIs) Analysis
Analyze key performance indicators (KPIs).
Financial Analysis
Vision and Mission Statement Development
Develop vision and mission statements that describe an organization's direction, purpose, and objectives.
Business Strategies
Financial Model Opportunity Identification
Develop financial models to identify opportunities for cost savings.
Financial Analysis
Business Strategy Implementation
Implement strategies that help the business achieve long-term goals and identify future opportunities.
Business Strategies
Workflow Enhancement Design
Design a plan for enhancing one's workflow efficiency.
Self-Motivation
Group Meeting Conduction
Conduct regular in-person group meetings with employees to generate team spirit and increase motivation.
Verbal Communication Skills
Sales Strategy Development
Develop a sales strategy to increase the effectiveness of internal sales teams and individuals.
Sales
Inventory Activities Management
Manage inventory activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.
Supply Chain Management
Client Stakeholder Research Conduct
Conduct research on the client to identify the key stakeholders or decision makers and the potential client's goals.
Sales
Business Development Evaluation
Evaluate business development for risk and reward.
Strategic Planning
Project Activity Tracking
Track project activities against milestones and timelines.
Project Management
Forecasting Analysis
Analyze company and industry forecasting to determine the expansion of market offerings.
Forecasting
Financial Reports Preparation
Prepare financial reports for organization management teams.
Financial Statements
Financial Statements Comparison
Compare financial statements from previous years to identify trends for strategic decision making.
Financial Statements
Forecast, Report, and Analysis Preparation
Prepare a revenue forecast, yield trend report, and revenue margin analysis.
Financial Analysis
Leverage Financial Analytics
Leverage financial analytics to provide strategic insights.
Finance
Problem Solve with Decision Makers
Solve a variety of problems with senior managers and decision makers.
Decision Making
Brainstorming Sessions
Collaborate in brainstorming sessions with internal groups to analyze and select the best solutions and options in terms of both costs and effectiveness.
Decision Making
Analytical and Statistical Information Presentation
Present analytical and statistical information to decision makers and other stakeholders.
Data Analysis
Customer Service Plan Implementation
Implement customer service plans that will meet the needs and expectations of customers.
Customer Service
Change Impact on an Organization
Recognize the impact of change on the wider organization.
Change Management
Develop Forecasts
Develop forecasts using qualitative and quantitative data.
Forecasting
New Product Development for Marketplace Needs
Develop a new product that meets current or projected needs of the marketplace.
New Product Development
Develop Operational Policies and Procedures
Develop operational policies and procedures.
Operations
Process Improvements Development
Develop process improvements to enhance efficiency and effectiveness of department operations.
Operations
Develop a List of Risks and Mitigation Strategies
Develop a list of potential risks and mitigation strategies.
Planning
Communicate Information
Communicate information to a variety of stakeholders.
Presentation Skills
Presentation Creation with Software
Create presentations using presentation software.
Presentations
Solution Information Evaluation
Evaluate information and results to choose the best solution and solve problems.
Problem Solving
Competitive Product Strategies Analysis
Analyze competitive product strategies through related market trends for product management.
Product Management
New Features Product Roadmap Creation
Create a product roadmap to communicate upcoming features and functionality to stakeholders.
Product Management
Product Design Concepts Evaluation
Confer with engineering, marketing, production, and sales departments to establish and evaluate design concepts for products.
New Product Development
Use Microsoft Excel to Visualize Data
Use Microsoft Excel to visual data.
Microsoft Excel
Target Market Value Delivery
Deliver value to meet the needs of a target market in terms of goods and services.
Marketing
Coach and Develop Others
Coach and develop others.
Management
Apply Change Management Principles
Apply the principles of change management.
Management
Analytical Skills Application
Apply analytical skills and market research to inform essential organizational decisions.
Management
Leadership Advisement
Advise leadership at all levels within the team.
Management
Team Member Decision-Making Empowerment
Empower team members to make decisions that impact an organization.
Leadership
New Technology Implementation
Implement new technology for resolving business challenges.
Innovation
Technology Implementation Assistance
Assist in the implementation of new technologies to resolve business challenges.
Innovation
Apply Emotional Intelligence to Influence
Apply principles of emotional intelligence while influencing others.
Influencing Skills
Data Trends Explanation
Explain previous data trends and what events caused spikes or dips as they relate to predictions.
Forecasting
Advanced
Importance
High
Use Active Listening Skills
Use active listening skills to understand others.
Interpersonal Communications
Core Occupational Skill Set
Organizational Policy Changes
Communicate required organizational policies and operational changes.
Verbal Communication Skills
Core Occupational Skill Set
Delegate Tasks
Delegate tasks to stay on track with deadlines.
Organizational Skills
Core Occupational Skill Set
Creative Solutions Encouragement
Encourage employees to develop creative solutions to business problems.
Innovation
Core Occupational Skill Set
Coordinate Organization Operations
Coordinate the operations of an organization.
Operations
Core Occupational Skill Set
Medium
Build High-Performing Teams
Build high-performing teams.
Leadership
Develop Organizational Processes for a Project
Develop organizational processes for consistency across projects.
Organizational Skills
Report Key Performance Indicators
Report key performance indicators to stakeholders.
Key Performance Indicators (KPIs)
Escalation Method Establishment
Establish a method of escalation for managing resourcing challenges.
Prioritization
Managerial Function Implementation
Implement managerial functions using coordination through planning, organizing, staffing, directing, and controlling.
Coordinating
Analyze Data from Research Findings
Analyze data from research findings.
Research
Initiative Action Advisement
Advise clients on actions that align with contracted initiatives during a consultation.
Consulting
Conduct Research to Remain Current
Conduct research to remain current on industry trends or developments.
Research
Organize Data
Organize data in a way that is useful for analysis.
Analytical Skills
Sales Agreement Terms Negotiation
Negotiate the terms of a sales agreement.
Sales
Financial and Operational Process Supervision
Supervise financial and operational processes.
Leadership