DEFINITION: As the use of power and influence to direct the activities of followers toward goal achievement

High-quality exchange dyad, marked by the frequent exchange of information, influence, latitude, support and attention.

Low-quality exchange dyad: Marked by a more limited exchange of information, influence, latitude, support and attention.

Does the leader decide most things for him- or herself, or does the leader involve others in the process?

AUTOCRATIC STYLE: The leader makes the decision alone without asking for the opinions or suggestions of the employees in the work unit

CONSULTATIVE STYLE: The leader presents the problem to individual employees or a group of employees, asking for their
opinions and suggestions before ultimately making the decision him- or herself

FACILITATIVE STYLE: The leader presents the problem to a group of employees and seeks consensus on a solution, making sure that his or her own opinion receives no more weight than anyone else's

DELEGATIVE STYLE: The leader give an individual employee or a group of employees the responsibility for making the decision within some set of specified boundary conditions.