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route 11 - Coggle Diagram
route 11
11.1
purposes of testing
functionality testing
usability testing
compatibility testing
forward compatibility testing
types
networks
mobile
browser
software
devices
hardware
backward compatibility testing
accessibility testing
customer/end user satisfaction testing
fault finding + debugging
impact assessment
efficiency of individual components
review accuracy of data
ensuring desired outcomes
performance monitoring
digital components testing
software
hardware
data
interfaces
test scripts
11.2
purpose of applying RCA
to get to the root of the problem
mitigate against the problem happening again in the future
5 Ys
when to use
when an issue occurs that puts the business at a disadvantage
how to use
identify problem and impact
gather info relating to problem
investigate problem and root cause
monitor process and any changes made as a result
establish how/when system will be tested /monitored to ensure correct performance
11.3
testing methods
concept testing
usability/audience testing
stress testing
penetration testing
black box testing
white box testing