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Technology integration in hotels - Coggle Diagram
Technology integration in hotels
Advantages
Improved operational efficiency
Self-service options
Less employees required
Better re-purchase ratio
Better guest satisfaction
Higher brand trust
Simpler and less complicated
Word of mouth
Cope up with digital world
High guest expectations
Enhancing hotel sustainability
Eco-friendly technologies
Capture renewable energy
Smart HVAC systems
Disadvantages
High Costs
Installation
Maintenance
Human replacement
Job concerns
Loss of human interaction
Technical failures
Trust
Privacy concerns
Training of Staff
Rewrite SOP's
High Costs
Different guest needs
Leisure
Business
