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COMM321OBBrain, How is Leadership Exercised and Culture Shaped?, What…
How is Leadership Exercised and Culture Shaped?
Power
Reward (Positional)
Legitimate (Positional)
Coercive (Positional)
Information (Personal)
Referent (Personal)
Expert (Personal)
Contingencies of Power
Substitutability
Importance
Scarcity
Politcal Behaviour
Influence Tactics
Rational Persuasion
Inspirational Appeals
Exchange
Legitimating
Ingratiation
Pressure
Coalitions
Consultation
Leaders
Transformational
Long Term
Charismatic
People Managers
Managers
Transactional
Short Term
Stable
Work Managers
Socialization Model
Encounter Stage
Metamorphosis Stage
Prearrival Stage
What Drives Employee Behaviour?
Motivation
Intrinsic
Extrinsic
Need Based Theories
Maslow's Hierarchy of Needs
Alderfer's ERG Theory
Herzberg's Motivation-Hygiene 2-Factor Theory
McClelland's Acquired-Needs Theory
Most Relevant to Me
Flexible
Individual
Allows me to identify what motivates me, and use that to stay motivated
Process Based Theories
Reinforcement Theory
Expectancy Theory
Most Relevant to Me
Breaks motivation into controllable parts
Easy to Understand
A Tool to Motivate Others
Equity Theory
Job Design
Job Rotation
Job Enlargement
Job Enrichment
How do Teams Interact and Function?
Conflict
Conflict Resolution Styles
Accommodating
Collaborating
Avoiding
Compromising
Competing
Negotiation (Within and Between Teams/Departments)
Distributive :red_cross: :check:
Integrative :check: :check:
ZOPA (Zone of Possible Agreement)
BATNA (Best Alternative to Negotiated Agreement)
Communication
Body Language
Formal Vs. Informal
Internal Vs. External
Team Development (Culture Curation)
Tuckman's Stages
Storming
Norming
Performing
Adjourning
Forming
What Makes Individuals Unique at Work?
Personality
Big 5 Traits
Conscientiousness (94)
Openness (57)
Extraversion (96)
Agreeableness (81)
Emotional Stability/Natural Reactions (27)
Myers-Briggs Type Indicator (MBTI)
Personal MBTI type: ENFP
Extraverted
Intuitive
Feeling
Perceiving
Self Efficacy & Self Esteem
Locus of Control
Perceptions & Emotion
Emotional Dissonance
Perceptual Errors
Stereotyping
Self-Fulfilling Prophecy
Selective Perception
Attribution Errors
Self-Serving Bias
Fundamental Attribution Error
Values & Attitudes
Generational Sub-Culture Theory
Hofstedes Cultural Dimensions