Please enable JavaScript.
Coggle requires JavaScript to display documents.
Evaluación de un Programa de E- Formación - Coggle Diagram
Evaluación de un Programa de E- Formación
Diagnosis of Training Needs
Needs Detection
Gap between current and required skills.
Methods: interviews, surveys, observation.
Types of Needs
Training, organizational, individual.
Diagnosis Results
Allows design of programs aligned with strategic objectives.
Training Evaluation
Importance
Ensures quality and continuous improvement.
Phases
Planning → Execution → Evaluation → Improvement.
Types of Evaluation
Initial (diagnostic), ongoing (during), final (performance).
Evaluation Models
Kirkpatrick: Reaction, Learning, Behavior, Results.
Phillips: Adds ROI calculation.
Evaluation Indicators
Quantitative Indicators (Hard)
Completion rate, attendance, grades.
Qualitative Indicators (Soft)
Satisfaction, motivation, interaction.
Selection Criteria
Relevance, reliability, cost, simplicity.
Timing of Evaluation
Before, during, and after the training.
Analysis of E-Learning Trends
Participants
Seek personalization, flexibility, and tech support.
External Factors
AI, analytics, and labor market demands influence design.
Additional Sources
Executives, experts, clients, and reports.
Comprehensive Evaluation
Hard indicators: performance, completion.
Soft indicators: interaction, satisfaction.
Effective Indicators
Relevant, few, reliable, moderate cost.
Multi-temporal evaluation (before, during, after).
Turning Results into Economic Value
Economic Value
Current and unit value per course or student.
Measuring Results
Set clear goals and performance levels.
Profitability
ROI = (Revenue - Costs) / Costs.
RCI = Revenue / Costs.
Payback Time = Total Costs / Monthly Income.
Efficiency
Evaluate management, design, and delivery of the program.
Consider content quality, tutors, and support.
Cost Evaluation
Importance
Supports decision-making, profitability analysis, and improvements.
Data Collection
Systematic, complete, and periodic.
Common Indicators
Cost per hour, per trainee, per hour/trainee.
Additional Costs
Tutor training, technical support, platform maintenance.
Estrategias de Optimización
Reduce hours while maintaining quality.
Outsource specific actions.
Use resources efficiently.