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Negative working relationship between Kim and Nelson - Coggle Diagram
Negative working relationship between Kim and Nelson
Management concepts and their impacts on organisational performance
Conflict management strategies
Avoidance, accomodation, competing
Neglected to address the underlying issues that have a detrimental effect on the organisational performance
Compromise and collaboration
Effectively address the underlying issues that had a beneficial impact on the organisational performance
Emotional intelligence
Lack of EI
A type conflict, has a negative impact on the organisation
Developed EI
Effective at handling disagreements and communicating, having a positive effect on the organisation
Expectancy Therory
. Encouraged Nelson to perform better in the future and had a positive effect on the organisation.
Designing motivating jobs
Encouraged Nelson to perform better at work through both extrinsic and intrinsic rewards, which had a postive impact on the organisation
Proposed management concepts for positivity in the workplace
Reinforcing performance
Postive reinforcement
Positive behaviours
By providing rewards or incentives, positive behaviours are likely to be repeated
Negative reinforcement
By eliminating negative consequences, positive behaviours are more likely to be repeated.
Alderfer's ERG Theory
Meeting the three requirements of existence, relatedness, and growth would result in increased performance and foster a sense of acceptance and acknowledgement among coworkers, enabling them to be the greatest versions of themselves.
Organisation Communication
Downward Communication
Encourages positive attitudes, increases employee identification with the business, and helps inspire decisions that are in line with the organisation's objectives.
Upward Communication
Gives managers a more realistic view of the task they are in charge of. Employees may feel more empowered and capable of resolving conflicts.
Horizontal Communication
Facilitates collaboration, coordination and knowledge sharing
Informal communication
It builds relationships, nurtures trust, and creates a positive workplace environment
Goal-setting therory
Boosts incentives for employees to complete tasks quickly and effectively. Increases motivation and drive. Raises and enhances feedback quality, which ultimately increases performance