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Conflict between Kim & Nathan - Coggle Diagram
Conflict between Kim & Nathan
EQ
Knowing how to manage your own or others emotions
Four competencies of EQ
Self Mgt
Social awareness
Self Awareness
Relationship Mgt
Increasing EQ
Annual training
Supplementary e-learning
Communication
Transferring info or meaning form one person or group to another
Barrier to comms
Perception problems
Selective Perception
Closure
Perception filters
Cognitive Bias
Fundamental attribution bias
Defensive Bias
Self-serving bias
Motivation
Setting goals
Meaningful
Appeal to values
Based on beating competitors
SMART
Specific, Measurable, Achievable, Results based, Time-specific
Stretch
Exceptionally demanding
Being a Great Leader
Influence others and achieve goals
Inspire a shared vision
Vision - mental image of desirable future
Must share the vision
High aspirations
Ineffective leaders do not have a vision
Mgt V Leadership
Mgt is the day to day running of things
Structuring the org, staffing it, tracking results
Leaders set goals, support and inspire
Leaders have power & influence
Leaders have drive, integrity, self-confidence and knowledge of the business
Different Styles of leadership
Autocratic, democratic, transactional and transformation