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JOB SATISFACTION - Coggle Diagram
JOB
SATISFACTION
Definition
It represents how you feel about your job and
what you think about your job.
Play a significant role that directly affects job performance and organizational commitment.
Is a pleasurable emotional state resulting from the appraisal of one’s job or job experiences.
Values definition and their effect
Value fulfillment (Value-percept theory)
Equation
Dissatisfaction = (V want – V have ) × (V importance )
V want: how much of a value an employee wants
V have: how much of that value the job supplies
V importance: how important the value is to the employee
Figure 4-1: The figure 4-1 also shows how satisfaction with those five facets adds together to create “overall job satisfaction”
Pay satisfaction
Promotion satisfaction
Supervision satisfaction
Coworker satisfaction
Satisfaction with the work itself
Satisfaction with the work itself
Job characteristic theory
Variety
Identity
Significance
Autonomy
Feedback
Mood and emotions
Mood
Positive emotions include things like joy, pride, relief,...
Negative emotions include things like anger, anxiety, fear..
Emotional labor
Means employees have to hide or control their emotions like anger or sadness to do their job well without showing negativity.
Summar y of reasons that make employees more satisfied than others
Life satisfaction
Shaping personal identity
The impact of work on daily satisfaction.
If we want to feel happier in our lives, finding ways to be happier with our job is really important.
An assessment and management job
satisfaction in organizations
Job Descriptive Index (JDI)
assesses all five satisfaction facets: pay satisfaction, promotion satisfaction, supervisor satisfaction, coworker satisfaction, and satisfaction with the work itself.
Job in General (JIG) scale
- that assesses overall job satisfaction.
Some administration and recommendations when the company do the attitude survey
Survey as many employees as possible
The survey should be unnamed, employees can be as honest as possible
Share survey results with employees
Use survey results as a starting point for positive changes
CHAPTER 2
(CONTINUE)
Perception
Factor that influence perception
Factors in the perceiver
Attitudes
Motives
Interest
Experience
Expectations
Factor in the situation
Time
Work setting
Social setting
Factor in the target
Novelty
Motion
Sounds
Size
Background
Proximity
Similarity