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Ch 14 Managing Change (Part 2) - Coggle Diagram
Ch 14 Managing Change (Part 2)
Stages in the Formation of a Team
Forming
Storming
Norming
Performing
Benefits of Teamwork
Greater employee motivation
Improved communication skills
Better decision-making
Faster task completion
Principles of Total Quality Management (TQM)
Focus on consumers
Continuous improvement
Employee empowerment
Quality assurance
Teamwork
Benefits of TQM
Improved Quality
Lower costs
Employee Motivation
Increased Sales
Risks of TQM
Slow Process
Pressure on Staff
High Costs
Staff Resistance
Technology in Business
Computer Aided Design (CAD)
Computer Aided Manufacturing (CAM)
Computer Integrated Manufacturing (CIM)
Voice Recognition Software
Impact of Technology on Management
Wider span of control
Speed of communications
Management stress
Improved decision-making
Production
Impact of Technology on Business Costs
Increased Business Costs
Large Capital Costs
Employee training
Reduced Business Costs
Improved Quality
Staff Redundancies
Impact of Technology on Business Personnel
Teleworking
Staff training
Staff qualifications and skills
Efficiency
Impact of technology on Business Opportunities
New products/services
Faster production
E-commerce
Improved decision-making