Please enable JavaScript.
Coggle requires JavaScript to display documents.
Call Data Management Application - Coggle Diagram
Call Data Management Application
Login
Gmail
ID
Password
Phone No
uses of Customer call data for analysis
Improving Customer Service
Identifying Trends in Customer Calls
Tracking Employee Performance
Color theme for the new application
Dark mode
Light mode
Method of input data
Drop-down list
Date picker
Typing data
Features for the dashboard
performance metrics
List of recent call
Reminder
call trends
over all call filtering options
Optional data in new application
Business type
City
Business Location
Business name
Features for searching customer data
Filter by date, time or other criteria
Full - text search
Data to be parsed in the new application
Email address
Call date and time
Phone number
Call duration
Customer name
Call notes
Features for converting customer data into reports
Export to CSV
Export to Excel
Export to PDF
Features for managing user functions
Edit users
Delete users
Add user
View users
Applications used in conjunction with System
Google Calendar
Google Meeting Link
To-Do List
Visibility of column rows or specific data
Option to show or hide columns
Option to filter data by specific criteria