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Housekeeping - Coggle Diagram
Housekeeping
Housekeeping Supervisor
Managing equipment and supplies
Checks uniforms, towels, linnen
Oversees staff on daily basis
Keeps manager updated
Arranging trainings for staff
Assigning tasks
Performing simple repairs
Controls cleaned guest rooms
Submitting daily cleanliness report
Providing customer service
Operates lost and found procedures
Taking inventory
Checking public areas
Checking housekeeping carts
Bringing lost and found items to security
Housekeeping Manager
Creating employee schedule
Daily meeting with supervisors
Assign houselkeeping tasks
Handling customer problems
Financial reports
Reports to GM
Hiring and training staff
Managing budget
Oversees staff on daily basis
Checks VIP rooms
Prepares payroll for staff
Purchasing cleaning supplies/linnen
Communicates with other departments
Room attendant
Changing bed linen and making beds
Cleaning rooms
Responding to guest requests
Cleaning hallways
Dust furniture
Changing towels
Reporting maintenance issues
Emptying garbage
Cleaning bathrooms
Sweeping and mopping floor
Removes trash and dirty linnen
Public area attendant
Cleaning public areas
Cleaning windows
Removes trash and empties trashbags
Cleaning furniture
Sweeping floors and carpets
Checking storage areas
Vacuuming and cleaning elevators
Reporting maintenance problems
Responding to guest requests
Housekeeping Assistant Manager
Leading daily operations
Providing support to manager and housekeeping staff
Ensures smooth daily operations
Helps coaching and training staff
Keeps manager updated