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POSTE ANALYSTE D'EXPLOITATION - Coggle Diagram
POSTE ANALYSTE D'EXPLOITATION
PRESENTATION POSTE
DEPARTEMENT
DUSI
TÂCHES (MISSIONS)
MCO
GESTION INCIDENTS N2
KO TOTAL
KO PARTIEL
ALERTER INDISPONIBILITES ET INCIDENTS MAJEURS
REPORTING
SLA
TAUX DISPONIBILITES
RECETTE
TESTS TECHNICO-FONCTIONNELS
TESTS DE REGRESSION
AMELIORATION EXISTANT
REDACTION
CHARGE TRAVAIL HEBDO
60% TELEO
40% DCC
REUNIONS FREQUENTES
GENERAL
MMF
LUNDI 9H
ONE TO ONE
MENSUEL
EXPLOITATION
POINT ANALYSTES
HEBDO
MARDI 15H30-16H30
REUNION EQUIPE EXPLOITATION
TRIMESTRE
RELECTURE METEO SERVICES
HEBDO - VENDRDI 9H15-10H
DCC
POINT SUPPORT
BIMENSUEL
1 VENDREDI SUR 2
14H -14H30
SPEED TICKET REVIEW
MENSUELLE
ACTEURS = REFERENTS CDS
ORDRE JOUR
CIV ONCO OCCITANIE
TRIMESTRIELLE
COPIL MEDIWARE
TRIMESTRIELLE
INTERVENANT = MEDIWARE
COMITE SUIVI PROJET DCC
BIANNUELLE
TELEO
COSUI PROJET
BIMENSUELLE
INTERVENANT = NEHS DIGITAL
1 LUNDI SUR 2
17H-18H
LIEN ACCES
https://nehsdigital365.sharepoint.com/_forms/default.aspx
COSUI RUN
BIMENSUELLE
INTERVENANT = NEHS (FACULTATIF)
1 MERCREDI SUR 2
14H - 15H
LIEN SUPPORT MAJ
https://groupemnh.sharepoint.com/_forms/default.aspx
COPIL & COSTRAT
TRIMESTRIEL
INTERVENANT = NEHS
POINT EXPLOIT TELEO
HEBDO
MERCREDI 11H30 - 12H
PAR CHRISTOPHE H
REUNION USE /EXPLOIT /CDS
MENSUELLE
LIEN PAGE REUNION
https://e-sante-occitanie.atlassian.net/wiki/spaces/08TELEO/pages/776405018/R+union+T+l+O+Use+-+CDS+-+Exploit
SPEED TICKET REVEIEW
MENSUELLE
INTERVENANTS + REFERENTS CDS
LIEN PAGE REUNION
https://e-sante-occitanie.atlassian.net/wiki/spaces/CDS/pages/721813518/Speed+Ticket+Revue+TELEO
MAXI TEAM TELEO
TRIMESTRIELLE
NTERVENANTS = TOUT ACTEUR IMPLIQUE (USE, AT, DUSI)
ESPACE DOCUMENTAIRE
DCC
REPORTING DCC
https://e-sante-occitanie.atlassian.net/wiki/spaces/14Jira/pages/741081095/DCC
TELEO
SHAREPOINT TELEO ESANTE
https://gradesoccitanie.sharepoint.com/sites/GRP-ProduitsDUSI/Documents%20partages/Forms/AllItems.aspx?id=%2Fsites%2FGRP%2DProduitsDUSI%2FDocuments%20partages%2FProduit%20T%C3%A9l%C3%A9O&p=true&ga=1
SHAREPOINTTELEO NEHS
https://nehsdigital365.sharepoint.com/_forms/default.aspx
POWERPOINT COSUI PROJET 2023
https://nehsdigital365.sharepoint.com/_forms/default.aspx
POWERPOINT COSUI RUN
https://nehsdigital365.sharepoint.com/_forms/default.aspx
EXPLOITATION
CONFLUENCE
https://e-sante-occitanie.atlassian.net/wiki/home
PLANNING ASTREINTE-ANIMATION
https://gradesoccitanie.sharepoint.com/:x:/s/GRP-ExploitationDUSI/Ea2hYfBLDJdBp3ukIrPU_3kBvpjIBqU0hIO1OUxeVgg8dA?e=hwrOfk
POWERPOINT PREPARATION METEO SERVICES
https://gradesoccitanie.sharepoint.com/:p:/s/GRP-ExploitationDUSI/ESkNq5RnyNtIhuzNsENwsA4BiivREK3PAMljjii-1v7P1Q?e=TbE1h4
OUTILS
PASS
DEBLOCAGE
TICKET JIRA
https://e-sante-occitanie.atlassian.net/servicedesk/customer/portals
ADMIN KEYCLOAK
DEBLOCAGE
ADMIN GRADES
JIRA & CONFLUENCE
DEBLOCAGE
ADMIN GRADES
CRM
DEBLOCAGE
ADMIN GRADES
https://e-sante-occitanie.atlassian.net/servicedesk/customer/portals
TELEO
DEBLOCAGE
GLPI
TICKETING NEHS
SHAREPOINT PARTAGE NEHS
MEDIMAIL
TIKCKET JIRA
TEAMS ONCO OCCITANIE
OSTICKET
DCC
DELPHINE B
SQUASH
LOIC