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Customer service accident - Coggle Diagram

- - - - While traveling
        
        Terrible staff attitude
      - Transit vehicle
        
        Time wastage
        
        Repeatedly delayed
    - - Poor delivery service
      - Complexity of payment
    - - Does not attract customers
        
        Numerous outstanding rivals
    - - Lack of communication skill with foreign customers
  - - - Hiring procedure is too simple
        
        Insufficient driving abilities
        
        unethical behavior when operating a vehicle and speakinU
        
        Lack of responsibility
      - Safety Issues
        
        There was a traffic accident.
        
        Passengers lost their lives.
      - Drunk while driving
        
        Was frequently discovered that drivers had consumed a large amount of alcohol before driving.
    - - Impolite with customer
        
        Arguing with and swearing at clients
      - Zero ethicality in making decision
        
        Refusal to accept responsibility for an accident
  - - - Dont care about customers' feedbacks
        
        Customers are not acknowledged
      - Boring, outdated content and posts
        
        Failure to attract and retain customers
    - - No promotion
      - No discount
- - - - Hard to reach to new customers
    - - Low customer loyalty
    - - Decreasing of customer using service