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Quality Standards and Certifications - Coggle Diagram
Quality Standards and Certifications
Quality Service
reliability
tangibles
responsiveness
assurance
empathy
Reliability
Serviceability
Durability
ISO International Organization of Standards
ISO 9000
ISO 9004
ISO 14000
ISO 27000
Malcolm Baldrige National Quality Award
Leadership
Strategy
Customers
Measurement, analysis & knowledge management
workforce
operations
Results
TQM
Customer Focus and Satisfaction
Continuous Improvement
Team Work
Six Sigma
Analyze
Belts
green belt
black belt
yellow belt
master black belt
white belt
Improve
Measure
COntrol
Define
EFQM Excellence Award
leadership
strategy
people
partnership and resources
process, product and services
Deming Prize
Deming Prize for Individuals
Deming Application Prize
The Quality Control Award for Operations Business Units
ASQ
Inspector/Technician
Engineering
Foundational Quality
Six Sigma
Management