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LESSON 3, Name: Vuong Nguyen Khanh Han Student ID: 050609211936 - Coggle…
LESSON 3
ABILITY
Ability are the relatively stable
capabilities people have to perform.
Can be improved with training and experience
In organizational behavior
An individual’s capacity to master numerous tasks in a job and it can help employees to perform their jobs effectively.
3 general categories
Emotional
A set of distinct but related abilities
Other awareness
People who are high in this aspect
can predict emotions in different situations.
Emotion regulation
Recovering quickly from
emotional experiences.
Self-awareness
The ability to understand types of emotions, the willingness to acknowledge and capability to express naturally
Use of emotions
The degree to which which people can harness emotions and use their emotions to improve their chances.
Physical
Strength
Tamina
Flexibility and Coordination
Psychomotor
Sensory
Cognitive
The acquisition and
application of knowledge in problem solving.
5 types
Reasoning (suy luận)
Spatial (không gian)
Quantitative
Perceptual (nhận thức)
Verbal
MOTIVATION
A set of energetic forces that originates both within and outside an employee
It determines a number of facets of an employee’s work effort.
The reason some employees
are more motivated
Maslow's hierarchy of needs
Humans are highly motivated to fulfill their needs, based on a hierarchy of needs. They starts with the most basic needs and subsequently moves on to higher levels.
Herzberg's two-factor theory
“hygiene” contributed to job dissatisfaction and motivator factors contributed to job satisfaction.
Some employees are more motivated than others
Different needs
Different psychological factors
Individual's ability and competence
How important is motivation?
Motivation affects job performance and organizational commitment
Compensation systems
A framework used by organizations to decide the worth of people's work and other considerations
Merit pay & Sharing profit
Lump-sum bonuses & gainsharing
Psychological empowerment
Reflects an energy
rooted in the belief that work tasks contribute to some larger purpose.
4 concepts
Self-determination
Competence (Self-efficacy)
Meaningfulness
Impact
Having positive impacts on employee motivation
Name:
Vuong Nguyen Khanh Han
Student ID:
050609211936