2.1 The Increasing reliance on digital technology and it's ethical and moral impacts

Morals

A persons personnel believe of what is right or wrong.

Ethics

A set of principles defining permissible actions to address moral obligations.

Digital Face to Face communication

Positives

Faster and easier communication

Wide range of resources

Negatives

Reduced physical interactions

Remote working

Positives

Large work force requires smaller work space

Less sick days

Negatives

Mental Health issues- Find it hard to switch off.

Isolation and loneliness

Business and digital Technology

Increase in productivity and output

Obsolete processes/ technology can be removed that do not support growth

Business Scale

Is where business revenue increases at a faster rate than
expenditure.

Business Growth

Is where the revenue of a business increases, but may not be
beyond that of expenditure.

Increased staff monitoring

Is it legal for a company to monitor the use of their electronic devices?

E.g. company laptop being use for remote working

Usually, employees are informed before hand that they will be monitored.

Autonomous Operation

Optimising operations by use of a non human
workforce.

Industrial automation

Physical activities carried out by a human
are done by a robot.

Software automation

Computer based tasks are completed
automatically instead of manually by a human. :

Positives of automation

Cost effective- They can run 24/7.

Don't lose concentration. failure, the
autonomous task will be carried out continuously

Impacts on Society

Loss of Privacy

We give up our personal data in exchange for time saving technology e.g apps, smart devices.

Digital Footprint

It's a record or trail of a persons data.

Active

An intentional trail of data( Sending an email, blog, post or online)

Passive

Unintentional trail of data( record of searching for products, sites)

Surveillance Mobile technology

Signal can be used by a mobile phone company to pinpoint your location.

Increased reliance on technology- Loss of social skills.

Scalable remote working

Digital working means files and resources can be shared and accessed
easily from a remote location.

Large workforce does not mean large premises anymore.

Curated Self

Where someone makes an image that is not a true version of themselves or an exaggerated version e.g. Social Media.

This causes issues for app algorithms as they do not get a true image
of a person.

Communication Access

Resistance to communication-

By not embracing new technology and interacting with it; people

can find themselves isolated and miss out on access to services and

products e.g. pension not longer drawn at the counter weekly, but

paid into accounts by BACS (Bankers Automated Clearing System).

Synchronous communication- Occurs in real time e.g. at the same time, phone calls, video calls and virtual meetings

Asynchronous communication- Does not occur at the same time,
training materials, sharing platforms, OneDrive, Dropbox, user guides.

Access to technology- Issues

Lack of experience or understanding of a type of technology

The expense of purchasing technology

Training needed to be able to use hardware or software

Access to technology: improved availability of information

Education

Provides students with loads of information

Virtual lessons for students who are unable to attend school.

Online course notes and submit their assignments

Employment searches

Employment opportunities advertised through online platforms. LinkedIn.

Access to 24/7 advice

Businesses provide online 'chat assistants' to help answer FAQs. 24/7 support.