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Building Long-Term Success, Figure 3: Mind map showing the main themes and…
Building Long-Term Success
Operations Management
Value Creation
Measure Success
Management
Brand Awareness
Staff
Profits
Competitors
Sales
Styles
Organisational Culture
STEEPLE
Problem Solving
New Ideas
Competition
Macro Environment
Business Strategy
Goals and Objectives
PESTLE Analysis
Sociological
Attitudes & Equality
Technological
Growth & Improvement
Economic
Material price rise
Legal
Changes in legislation
Political
Changes
Environmental
Pollution
LEADERSHIP
Good / Bad Leaders
People
Results
Employee Incentives
Employee Engagement
Problem solving
Customer Service
Vision & Values
Inequality
Motivation
Maslow's hierarchy
Herzberg's two factor
Styles
Ideas
Culture
Inspiring
Operation Risk
Stages
Management
Analysis
Perception
Value Creation
Customer Loyalty
Repeat customers
Cost effective
Customer Relationship
Prospect
Supporter
Partner
Likelihood
Impact
International Trade
Trade Policies
Globalisation
Franchise
Employment Relations
Recruitment
Legal
Human Resources
Legal
Payroll
Fleet Management
Labour
Motivate
Better Performance
Shortage
Development
Reduce Costs
Improve Focus
Access Skills
Improve Quality
Safety
Learning
Quality Management
Total Quality Management
Six Sigma
Evaluate and improve
Costly
Damaging
Escalate
Objectives
High Quality
Internal Processes
Improvement
Staff
Employee Engagement
External Business Environment
Figure 3: Mind map showing the main themes and concepts on Leadership in Block 3