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Total Quality Management Principles - Coggle Diagram
Total Quality Management Principles
Total
All processes or effort work done or input that are given to an organization by its employees from the lower to the upper level
Quality
Quality can see from the business its about a products and services
Management
Its is a complete process in which you plan all the necessary steps which need to followed to complete the execution of any operation
Achieve the target which is set by the companies owner
Good Services
Quality Production
Quality Management
100% Customers Satisfaction
Main Principles
Customer Satisfaction
Initial step in any business process will be decide targeted audience for whom you
the best services at the best price will make a customer happy with a pocket budget
Take a feedback and review from customers and take action to improve a product quality
Total Employees Involvement
Understand the involvement of employee and organization
engagement is interest and it got interested in the work
employee performs a very important role in the development
Work is not as attractive and productive
Continuous Improvement
not to follow any specific pattern and need understand the time
need to change any pattern of any work also adopt new technology
Strategic & Systematic Approach
Important steep for succeeding any firm
Plan and make a strategies for provide a service
Manage who to be the audience
It can easily achieve with future visionary
Integrated System
Total involvement of any organization to perform any task
Fact-based decision-making
Taken by company authority is based on fact and theories is not taken by assumption
Advantages
Improvement in Company Environement
Excellent Customer Satisfaction
the Good Public Image of the Enterprise
Help in Checking Non-Productive Activities and Base
Better Personal Relations
Disadvantages
Production Disruption
Employee resistance
Quality is Expensive
Discourage Creativity