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Impact of Digital Technologies - Coggle Diagram
Impact of Digital Technologies
Key Terms:
ICT- Information and communications technology
Hardware
is the physical parts of a computer.Whereas
software
refers to the programs that provide instructions to a computer
Digital technologies
are a set of technological tools and resources used to communicate and create, distribute store and manage information e.g. mobile pones, apps, computers
A
database
is a computer program that files and stores info in a very structured way
CRM- Customer Relationship Management
GDPR- General Data Protection Regulation
Organisations
Used to:
Design and produce products
Conduct market research
Prepare financial budgets and accounts
Communicate with stakeholders
Promote and sell their products and services online
Digital technologies used by organisations:
Word processing
Spreadsheets
Databases
EPOS
Email
Cloud computing
Video conferencing
Social media