ORGANIZATION BEHAVIOR (29th 11)

Chapter 1: INTRODUCTION TO ORGANIZATION BEHAVIOR

What is an Organization?

Management Functions

Groups of people who work interdependently.

Structured pattens of interactions.

Planning:

Organizing:

Leading:

Controlling:

Coordinate task and work for a purpose.

Some determine features to understand the Organization: culture, size/age, stakeholder, location, management style, industry sector, technology, future plans

What is Organization Behavior?

Schermerhorn, Hunt, Osborn & Uhl-Bien: Organizational behavior is the study of human behavior in organizations.

Understanding individual and group behavior, interpersonal processes, and organizational dynamics.

Why is it important?

Study of individuals and groups in organizations.

Ways to increase job satisfaction and performance among employees.

Occurs in a global context.

Nature of organizations.

...

Organizational Behavior in context

How do we learn about organizational behavior?

Intuition

Systematic study

Why do we study Organizational behavior?

Contributing Disciplines to the OB Filed

Understand organizational events..

Predict organizational events.

Influence organizational events.

Organizational Behavior
Research

Psychology

Learning

Motivation

Personality

Emotions

Perception

Training

Leadership effectiveness

Job satisfaction

Individual decision making

Performance appraisal

Attitude measurement

Employee selection

Work design

Work stress

INDIVIDUAL

Social psychology

Behavioral change

Attitude change

Communication

Group processes

Group decision making

Sociology

Anthropology

There are few absolutes in OB

Contingency variables: "It Depends!!!"

Challenges and Opportunities for OB

Responding to Globalization

Managing workforce diversity

Improving quality and productivity

Responding to the labor shortage

Improving customer service

What is quality management?

What are organizations like as work settings?

People and work systems

Organizations as open systems

Open systems anchor of OB

The basic OB model

The Dependent Variables

Dependent variable

Productivity

Absenteeism

Deviant workplace behavior

Turnover

Organizational citizenship behavior (OCB)

Job satisfaction

Independent variable

Individual - level

Group - level

Organization system - level

HOMEWORK