ORGANIZATION BEHAVIOR (29th 11)
Chapter 1: INTRODUCTION TO ORGANIZATION BEHAVIOR
What is an Organization?
Management Functions
Groups of people who work interdependently.
Structured pattens of interactions.
Planning:
Organizing:
Leading:
Controlling:
Coordinate task and work for a purpose.
Some determine features to understand the Organization: culture, size/age, stakeholder, location, management style, industry sector, technology, future plans
What is Organization Behavior?
Schermerhorn, Hunt, Osborn & Uhl-Bien: Organizational behavior is the study of human behavior in organizations.
Understanding individual and group behavior, interpersonal processes, and organizational dynamics.
Why is it important?
Study of individuals and groups in organizations.
Ways to increase job satisfaction and performance among employees.
Occurs in a global context.
Nature of organizations.
...
Organizational Behavior in context
How do we learn about organizational behavior?
Intuition
Systematic study
Why do we study Organizational behavior?
Contributing Disciplines to the OB Filed
Understand organizational events..
Predict organizational events.
Influence organizational events.
Organizational Behavior
Research
Psychology
Learning
Motivation
Personality
Emotions
Perception
Training
Leadership effectiveness
Job satisfaction
Individual decision making
Performance appraisal
Attitude measurement
Employee selection
Work design
Work stress
INDIVIDUAL
Social psychology
Behavioral change
Attitude change
Communication
Group processes
Group decision making
Sociology
Anthropology
There are few absolutes in OB
Contingency variables: "It Depends!!!"
Challenges and Opportunities for OB
Responding to Globalization
Managing workforce diversity
Improving quality and productivity
Responding to the labor shortage
Improving customer service
What is quality management?
What are organizations like as work settings?
People and work systems
Organizations as open systems
Open systems anchor of OB
The basic OB model
The Dependent Variables
Dependent variable
Productivity
Absenteeism
Deviant workplace behavior
Turnover
Organizational citizenship behavior (OCB)
Job satisfaction
Independent variable
Individual - level
Group - level
Organization system - level
HOMEWORK