Learning aim B.5 Responsibilities of organisations towards who work in…
Learning aim B.5
Responsibilities of organisations towards who work in HSC.
How settings ensure workers meet NOS
Hospital could conduct audits, so that staff members are aware of issues in their practice and can receive support towards advancing their skills
Arranging relevant training/CPD, so that healthcare professionals can advance their skills/knowledge in order to provide better care
Could arrange a mentoring scheme where experienced staff members oversee and advise other, less experienced staff members so that they are more aware of their gaps/issues and can be emotionally supported in resolving these issues.
Hospital could implement and make staff aware of policies and procedures i.e. they may create a safeguarding procedure and make staff members aware of procedure through meetings and giving staff information leaflets .
Conduct internal inspections, so that gaps in care can be identified and staff members can be held accountable + supported with these gaps.
Inform staff members of relevant CPD opportunities, so that they are able to access support/training to enhance their skills.
Hospital could set APPRAISALS , which are targets set and assessed by professionals i.e. they may provide a doctor with the target of building a healthier rapport/relationship with patients within 3 months, so that they can assess that staff are receiving feedback and acting on it.
Hospitals could conduct internal inspections, where senior managers assess the healthcare setting and conduct of doctors i.e. handwashing, so that they can ensure doctors are aware of policies and procedures + are competent enough to provide care.
Hospitals could review and request CPD procedures/policies , for example, they may assess if hospital staff has received 250 hours of training within 5 years, so that they can ensure staff members are continually updating their skills and knowledge.
• The hospital could identify skills through the interview process so that they are aware of the skills that the staff have working at the hospital.
• Arrange relevant training/CPD opportunities so that the staff members can learn about the relevant skills so that they can adopt the skills in their day to day jobs.
Anna works in a dementia care home, and she has noticed that staff members display different practices. An experienced care assistant suggests that staff members should wear PPE when providing care, and a newer, more up-to-date professional suggests that they don’t have to do that anymore. Anna has found difficulty in adjusting to the setting and providing consistent care.
Discuss how staff members are enabled to meet NOS by their care managers/supervisors (8 Marks)
Care managers may inform staff members of CPD opportunities. For example, they may inform staff of safeguarding training being done at a training centre in the local area, so that staff members have the opportunity to continually update their skills and knowledge + provide better-quality care .
Care managers may provide staff with appraisals which are targets that they meet within a time period. For example, Anna may be set the target of spending more time with service users and helping them with daily activities, she may have to meet this within 3 months of practice to remain part of the job, so that she can improve her gaps and employ reflective practice
Care managers may discuss policies and procedures with staff. For example, care managers may discuss the PPE procedure with staff members, so that they’re aware of what’s required from them and become safe from infections.
Care managers may conduct internal inspections. For example, they may patrol the care home and assess the care assistant’s in terms of competency for procedures like bedmaking, so that they can receive support/training relevant to gaps in their care.
• A National Occupational Standard (NOS) is a document that describes the knowledge, skills and understanding an individual needs to be competent at a job.
Meet National Occupational Standards(NOS)-
Undertake continuing professional development(CPD)
Are safeguarded to through being able to:
have internal/external complaints dealt with
Properly take part in whistleblowing
have membership of trade unions/professional associations
follow protocols of regulatory bodies
Understand how to implement the organisations code of practice