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Planning communications and configuration management in the project image …
Planning communications and configuration management in the project 
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information process
providing the target audience with information about the goals, objectives and results of the project
inform company employees about the project, its importance and benefits;
ensure accessibility, correctness and timeliness of obtaining information about the project;
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providing the target audience with information about the project team’s awareness of upcoming changes in the functional environment and organizational structure of the company, and about the problems associated with them:
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create an image of the project as an open, transparent and accessible initiative;
implement the collection of information about the expectations/concerns of business experts about upcoming changes;
providing the target audience with information about plans for the transition to new processes, responsibilities, and work methods:
create an image of the project as an initiative, ready to support feedback, answer questions and help in solving upcoming problems;
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The target audience
Business experts
have complete information about existing business processes in a specific area, take part in agreeing on the list of process changes.
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Communication channels
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specific ones
group meetings, on-site seminars, question and answer sessions
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