Verbal – It is a method that uses speech in the form of speaking to convey a message or information. It is the most popular and effective mode of communication, usually practised during video conferences, phone calls, presentations, one-on-one conversations, and meetings. It supports both nonverbal and written communication.

Nonverbal – It is basically a practice of gestures, facial expressions, and body language to send information. It can be implemented intentionally and unintentionally when communicating. For instance, a person can smile unintentionally when they hear an interesting piece of information or a pleasant idea.

Written – It is all about typing, printing symbols, numbers, letters, and writing to send a piece of information. Sometimes used to record information for evidence or reference purpose. In general, the written style of communication is used in books, blogs, pamphlets, memos, and letters to share and spread information. In the workplace, e-mail is a common example of written communication.

Visual – It uses art, photographs, sketches, graphs, charts, and drawings, to pass on the information. It is used especially during presentations to present to give a visual effect and support written or verbal communication.

Interactions can be categorized as positive or negative based on various factors including:

Communication: Clear and effective communication is crucial for avoiding misunderstandings and promoting understanding. Demonstrating attentiveness through active listening fosters meaningful and productive interactions.

Emotional Tone: The manner in which emotions are conveyed plays a significant role in shaping the overall tone of interactions. Being mindful of how emotions are expressed contributes to the nuanced nature of interactions.

Respect: Treating others with respect, acknowledging diverse perspectives, and valuing opinions are fundamental to constructive interactions. Avoiding behaviors that may be perceived as disrespectful, such as interrupting, contributes to a more harmonious interaction.

Empathy: Demonstrating empathy by considering the emotions of others enhances the quality of interactions. Taking into account the feelings of others contributes to a more thoughtful and considerate interaction.

Intent: Assuming positive intent from others and expressing constructive intentions can contribute to a collaborative atmosphere. Clarifying intentions helps prevent misunderstandings and fosters transparent communication.

Conflict Resolution: Addressing conflicts in a collaborative and constructive manner can lead to more productive interactions. Utilizing approaches that aim for resolution without unnecessary escalation contributes to a more effective interaction.

Body Language: Paying attention to open and inviting body language fosters an environment conducive to effective communication. Being mindful of non-verbal cues helps maintain a positive and receptive atmosphere during interactions.

Cultural Sensitivity: Being aware of and respecting cultural differences contributes to more inclusive and understanding interactions. Acknowledging cultural nuances helps prevent misunderstandings and promotes cultural sensitivity.

Timing and Context: Considering the right time and context for communication is crucial for effective interactions. Being aware of the situational context helps tailor communication appropriately.

The main purpose of interaction design is to create products that enable users to achieve their goals easily and in the best possible way, facilitating the interaction between man and machine (or digital platform) and making the services and systems offered more accessible. he designer, therefore, has the task of making online services and platforms easily usable by the users for whom they were designed and created.

• Words: this is the 1D dimension, which includes text, button labels, which allow the user to access the necessary information. The text, to ensure effective interaction, should be simple and clear, providing the necessary information, without overwhelming the user.

• Visual representations, i.e. the 2D dimension, which include all graphic elements, such as images and icons. These usually complement words.

• The physical objects, the 3D dimension of space, i.e. the means through which users can interact with the product. This is, for example, a computer mouse.

• Time (4D), which refers to videos, animations and sounds, which change over time.

• Behaviour (5D), which refers to the way in which the previous four dimensions allow the user to interact with a product and how the service reacts to user input.

The development of online communication has been one of the most significant recent shifts in interpersonal interactions. It’s now simpler than ever to stay in touch with friends and loved ones, no matter where they are in the world, thanks to the development of social media, texting, and video conferencing systems like Zoom. This has given people the ability to sustain relationships over vast distances and has created new opportunities for interpersonal communication. Some individuals are concerned that the increase in virtual communication may result in a loss in in-person connections.