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Steps to structure Mission Care - Coggle Diagram
Steps to structure Mission Care
Nine Essentials for Organizational Development Hans Finzel (O'Donnell)
Connection to Christ the Head pp. 222-223
Commitment to Member pp. 223-224
Clear Vision, Goals, and Strategies pp. 224-225
Consistency with Policies and Procedures pp. 226-227
Chain of Command pp. 227-228
Communication with Staff pp. 228-229
Credibility in Financial Stewardship pp. 229-230
Care in Crisis pp. 231-232
Concern for Quality and Excellence p. 232
Career Development and the Mission Agency Peter Shedlosky (O'Donnell)
The Four Systems of an Organization p. 249
The Structural System p. 249
The Human Resource System p 249
The Political System p. 249
The Symbolic System p. 249
Human Resource Development
Training Development
Organizational Development
Career Development
Good Policies and Procedures are Good Member Care ch. 5 Gardner
Guiding Principles for Policies p. 70
Policies should be crafted and designed to serve workers from a given organization, enabling the mission and goals of the organization to be met.
Policies should be clear, reasonable, and communicated often by multiple media.
Policies should be helpful and facilitative, preventative and flexible, rather than being restrictive, punitive, and rigid.
Situations that Require Policies
Selection standards p. 70
Screening mechanisms p. 71
Orientation p. 71
Income p. 71
Church Involvement p. 71
Expectations for field service. P. 71
Expectations for furlough p. 72
Unexpected situations p. 72
Protection and crisis assistance p. 72
Children's education p. 72
Commitments p. 72
Administration/Personnel Managers all p. 76
Skillful and trained in connecting with people talking with them, drawing them out.
If possible, they should have field experience in missions.
They should be well-informed about missions and about various agencies.
They should have good relationships with churches and be a good interface between the agency and the sending church.
They should be connected to resources, and know what resources are needed.
They must have adequate basic training in personnel matters and a willingness to increase their skills.
Six Principles for Handling Members
People are to be treated with biblical respect and charity. p. 77
Good personnel work is about stewardship of persons. p. 77
Personnel work and administration (leadership) must be congruent in spirit. p. 78
Missions is a family matter p. 78
Missions is a life-style matter/ministry. p. 78
Personnel policies should span integration, validation, celebrations and recognition, contribution, secondment reviews. p. 78
Member Care Role ch. 7 Gardner
Levels of Member Care
Champion p. 92
Coordinator p. 92
Facilitator p. 92-93
Provider p. 93
Champion and Coordinator Job Description
Preparation of new members. p. 93
Help leaders and staff understand need for member care. p. 94
Research. p. 94
Strengthen all staff. p. 94
Empower all staff p. 94
Stay in touch with the sending churches of the member. p. 94
Provide specialist resources. p. 94
Facilitator and Provider Attitudes and Qualities
Integrity p. 95
Genuine humility. p. 96
Teachability. p. 96
Warmth. p. 96
Competence in practical skills. p. 96
Patient. p. 96
Skilled and committed listener. p. 96
Profound respect for others and their contribution. p. 96
Biblical theology of suffering. p. 96
Biblical theology of risk. p. 96
Biblical theology of growth p. 96
discerning and wise p. 96.
Loving, kind, and compassionate p. 9
Mission Agency and Member Care ch. 9 Gardner
Five steps for a successful member care program all from p. 121
Organization backing from the highest level.
A credible and trained person or team.
Identify the member care needs within the organization
Research what is already being done in terms of member care
Discuss together what should be done and where to start.
In-house Staff ch. 22 Powell (O'Ann Steere)
A member shares the mission's goals, culture and values p. 185
Agency administrators have control over the quality, training, and approach of inside staff. p. 186 - A member usually has a sense of history in the given situation p. 186
A member knows what resources exist within the mission to address the missionaries' needs.p. 186
A member often has had experiences similar to the client's situation. p. 186
It makes financial sense to fully utilize in-house caregivers; doing so can lead to proactive care. p. 187
There is a perception of longevity regarding in-house caregivers. p. 187
Outside Consultants ch. 22 Powell (O'Ann Sterer)
Specialized care can be provided. p. 188
The care provider is seen as committed to the individual missionary, not as an agent of the institution or the agency. p. 188
Consultants are likely to be impartial and to see things objectively. pp. 188 - 189
Consultants have "nothing to lose." p.189
Outside consultants can develop a broader frame of reference. p. 189
Because they will be "moving on," outsiders feel safe to hurting staff. p. 189
A consultant usually has access to a wider network of resources. p. 189
Consultants are cost effective. p. 189
Consultants have a stronger record for keeping missionaries on the field. p. 190
The Member Care Facilitator and Five Domains of Need and CareBk. 3 ch. 5 Dodds and Gardner
SPARE Five Domains of Need and Care p. 163
Spiritual Needs and Care
Opportunity for worship p. 163
Encourage small groups p. 164
Teach devotional study methods p. 164
Encourage music and art p. 165
Physical Need and Care
Staying fit p.166
Exercising p. 166
Nutrition and Diet p. 167
Inoculations p. 167
Vacations p. 167
Actualization Needs and Care
Become a "learning organization" p. 168
Help members identify their gifts p. 168
Provide career testing periodically p. 169
Attend to job fit p. 169
Make expectation clear p. 170
Offer annual job performance reviews p. 170
Promote life-long learning p. 170
Provide or encourage continuing education opportunities p. 171
Provide on-going leadership development p. 171
Relational Needs and Care
Prepare candidates for relationship building p. 172
Make relationship skills and character explicit p. 173
Provide workshops on relationship skills p. 174
Spiritual life values and relationship p. 174
Emotional Needs and Care
Teaching verbal expression of emotions p. 175
Providing workshops on communication skills pp. 175-176
Marriage and child rearing workshops p. 176
Allow for the role of emotions in group life and work settings p. 176