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Factors necessary to the health of a mission organization, Dodds, L. A.,…
Factors necessary to the health of a mission organization
Good Communication(Hay, ch. 20)
Policies are well documented & understood (Hay, ch. 20)
Missionaries are included in major decisions to the field (Hay, ch. 20)
There is effective communication between the sending base & the field (Hay, ch. 20)
There is a free flow of communication to & from the leadership (Hay, ch. 20)
There are documented & adequate procedures for handling complaints from missionaries (Hay, ch. 20)
Plans & job descriptions are communicated clearly to the missionary (Hay, ch. 20)
Missionaries regularly evaluate & seek to improve the agency's ministry (Hay, ch. 20)
Vision & purpose are shared & understood throughout the agency (Hay, ch. 20)
Home churches are encouraged to be involved in the life & ministry of their missionary (Hay, ch. 20)
Leaders conduct an annual performance/ministry review with each missionary (Hay, ch. 20)
Good Member Care (Dodds, Vol. 3,
5 Aspects of Organizational Ethos (Dodds, Vol. 3, pp. 260-264)
Recommendation: Audit of Organization's Member Care (Dodds, Vol. 3, pp. 264-266)
6 Essential Elements of a Member Care Program (Dodds, Vol. 3, pg. 267)
A Model for Member Care (Dodds, Vol. 3, pg. 268)
Signs of Poor & Good Member Care (Dodds, Vol. 3, pg. 269)
9 Principles of Organizational Structure (Dodds, Vol. 3, pp. 258-259)
Good Leadership (Hay, ch. 22)
Plans & job descriptions are communicated clearly to the missionary(Hay, ch. 22)
Free flow of communication to & from the (Hay, ch. 22)
Missionaries are included in major descisions related to the field (Hay, ch. 22)
Policies are well documented & understood (Hay, ch. 22)
Leaders identify problems early & take appropriate action (Hay, ch. 22)
Good on-field supervision is provided (quantity & quality)
Leaders conduct individual annual performance review (Hay, ch. 22)
There are documented & adequate procedures for handling complaints from missionaries (Hay, ch. 22)
Missionaries are assigned roles according to their gifting & experience (Hay, ch. 22)
Missionaries are given room to develop & shape their own ministry (Hay, ch. 22)
Missionaries are not generally overloaded with work (Hay, ch. 22)
Missionaries regularly evaluate & seek to improve the agency's ministry (Hay, ch. 22)
Practical Next Steps (Missio Nexus, pg. 14)
Celebrate service (Missio Nexus, pg. 14)
Measure & track (Missio Nexus, pg. 14)
Ensure that your process has lots of heart & not just process (Missio Nexus, pg. 14)
Seek alignment between the missionary, the office, & the field (Missio Nexus, pg. 14)
Know your workforce (Missio Nexus, pg. 14)
Dodds, L. A., & Gardner, L. M. (2013). Global servants: Cross-cultural Humanitarian Heroes Vol. 3, Revised Edition. Heartstream Resources.
Hay, R., Lim, V., Blocher, D., Ketelaar, J., & Hay, S. (2007). Worth Keeping: Global Perspectives on Best Practice in Missionary Retention. William Carey Library. (no page numbers available in electronic book)
Missio Nexus. (2019). (rep.). Attrition Study Research Report.