Please enable JavaScript.
Coggle requires JavaScript to display documents.
Chapter 9: Conflict in Interpersonal Communication - Coggle Diagram
Chapter 9: Conflict in Interpersonal Communication
1. Definition
Conflict is a disagreement among a group or groups of people.
Conflict is defined as a clash between individuals arising out of a difference in thought proces, attitudes, understanding, interests, requirements and even sometimes perceptions.
2. Myth
a folklore genre consisting of narratives or stories that play a fundamental role in a society, such as foundamental tales or origin myths.
3. Dialect communication
Interpersonal communication theory which explains communication patterns that arise between individuals when they maintain a relationship.
Focuses on tensions and struggles in a relationship
4. synmetrical communication
A sense of harmonious and beautiful proportion and balance
an object is invariant under any of various transformations; including reflection, rotation or scaling
5. Bullying
Types
Verbal
Physical
Social
Cyber
Denifition
Bullying is when someone is being hurt either bywords or actions on purpose, usually more thanonce, feels bad because of it, and has a hard timestopping what is happening to them.
Cyber Bullying
When a student use the internet, cell phones, or other technological devices to send or post text or images intended to hurt, embarrass, threaten, torment, humiliate, or intimidate their victim.
6. Types of conflict
Value conflict
Deeply held beliefs about what is good or bad
Policy Conflict
Disagree about what should be the appropriate plan
Fact conflict
Simple Conflict
Pseudo conflict
Apparent, not real
Ego Conflict
Situation of ‘winning’ the conflict
7. Deal with conflict
Withdrawal
They remove themselves from the conflict physically and psychologically
Accommodating
Manage conflict by satisfying others' needs or accepting others' ideas while neglecting their own
Forcing
They attempt to satisfy their own needs without acknowledging other's need & ideas
have no concern for the harm done to relationship
Compromising
People manage a conflict by giving up part of what each wants in order to provide at least some satisfaction for both parties
intermediate between assertiveness and cooperativeness
Collaborating
Try to fully address the needs and issues of party and arrive at a solution that is mutually satisfying