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Troubleshooting - Coggle Diagram
Troubleshooting
Troubleshoot Video, Projector, And Display Issues
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Power cycle the computer, display, and any power protection equipment
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Troubleshoot Problems Related To Motherboards, Ram, Cpus, And Power
First and probably the most common of these rarities are UEFI/BIOS firmware issues.
Need to flash the motherboard’s BIOS to the latest version.
Electrostatic discharge (ESD) and other electrical issues.
Swap out the motherboard with a known good one to see if the issue happens again when running through the same processes.
Component failures: To fix a problem such as a SATA controller failure, a separate PCIe SATA controller card can be purchased.
Manufacturing defects and failed motherboard components : The affected capacitor(s) should be replaced right away.
Troubleshooting CPUs
Always check the power first, just in case—the main power connections and the 8 or 4-pin CPU power connection.
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Troubleshooting RAM
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Stop error, aka BSOD or Blue Screen of Death
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Computer
Identify the Problem
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• Identify any changes made to the computer. Look at the computer. See if any new hardware has been installed or plugged in.
• Review log files. Review any and all log files that you have access to that can tell you more information about the problem.
• Inquire as to any environmental or infrastructural change. Perhaps there was a change on the computer network, or a new authentication scheme is in place.
• Review documentation. Your company might have electronic or written documentation that logs past problems and solutions.
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Verify Full System Functionality and, if Applicable, Implement Preventive Measures
Document Findings, Actions, and Outcomes
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