Please enable JavaScript.
Coggle requires JavaScript to display documents.
Zara: IT for Fast Fashion - Coggle Diagram
Zara: IT for Fast Fashion
Stakeholders
Xan Salgado Badas (Head of IT for Inditex)
Bruno Sanchez Ocampo (Technical lead for POS system)
Amancio Ortega (Chairman)
Jose Maria Castellano (Deputy Chairman and CEO)
Juan Carlos R. Cebrian (Managing Director)
Agustin Garcia-Poveda (Deputy General Manager)
Zara Employees
Inditex Employees
Zara Customers
Relevant Facts
The company does not have a Chief Information Officer.
The company has no formal processes for setting an IT budget.
Zara is an retail company
Inditex is a holding company of Zara.
They do not want to use any commercial software and would rather create their own.
The PDA's that are used in store are not up to date with software as it doesn't send important information.
The POS system is outdated
The main argument is Whether to use the POS system or stay with the current that runs on DOS.
Key Problems
Zara has no way of being able to see the inventory of other stores. They have to call and see the inventory.
Uncertainty of upgrading to the POS system from DOS.
Zara needs/wants from IT can be difficult to help with the current DOS system.
Possible Solutions (two main solutions)
Stay with the current system that runs on DOS but make sure that the DOS system doesn't get discontinued or not able to be used.
Upgrade and use the new POS System risking the chance the system will not be as consistent and working as the one that runs on DOS.