Please enable JavaScript.
Coggle requires JavaScript to display documents.
UNIT 2: GOODS AND SERVICE DESIGN - Coggle Diagram
UNIT 2: GOODS AND SERVICE DESIGN
Definition
Goods
Physical items that include raw materials, parts, subassemblies, and final products
Ex: Automobile, computer, oven, shampoo
Services
Activities that provide some combination of time, location, form or psychological value
Ex: Air travel, Education, Haircut, Legal counsel,...
Characteristics
2.
Factors to be considered in designation
Human factors
Human factor issues often arise in the design of consumer products
Safety and liability
Ex:
Crashworthiness of vehicle
Interest of customers
Insurance companies
automobile producers
Adding new features to products/ services
Cultural factors
any cultural differences of different countries
Ethical
Ethical issues often arise in the designers to adhere to ethical standards
Environment factors
Cradle-to-grave assessment
3Rs
Recycle
Recyling
Recovering materials for future
Converts a material into something roughly of the
same value
as the original as the process simply breaks down the product to its basic components to produce sth "new"
Downcycling
Convert a discarded material into something of
less value
than it originally was
Upcycling
The reuse of waste materials to create a product of
higher quality or value
The orginal form of the product is maintained
Reuse
Remanufacturing
Refurbishing used products by replacing worn-out or defective components
Reduce
Value analysis
Examination of the function of parts and materials in an effort to reduce cost and/or improve product performance
Legal considerations
Product Liability
A manufacturer is liable for any injuries or damages caused by faulty product
Toxic materials or unsanitary manufacturing processes, and defective product design
Product Life Cycle