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10.Resource:silhouette:, David McClelland’s Theory, Herzberg’s Theory,…

- - - - Define work and organize team
        
        Each work package has owner
        All team member understand role and responsibilities
        
        Setup core team and determine all role and responsibilities
      - RACI chart(RAM - Responsibility Assigment matric)
        
        R - Responsible
        
        A - Accountable
        
        C - Consult(tư vấn)
        
        I - Inform(thông báo)
      - Job description(position description)
      - Roles and Responsibilities
        
        PM
        to lead team to meet the project objective
        and stackholder expectations
        
        Technical PM
        
        Leadership
        
        Steategic and bussiness management
        
        PM team
        perform the project management activities.
        
        Project team
        to do activities
        
        Sponsor/initiator
        
        PMO
        
        Function manager
    - - Organizational Theory
        lý thuyết tổ chức
        
        reduce time for HR planning
        
        improve likelihood that planning effective
        
        McGegor's Theory (X and Y)
        
        Theory Y
        Laissez-faire Management Style(tự do)
        
        Theory X
        Authoritarian Management Style(thích được hướng dẫn)
        
        William G. Ouchi’s Theory Z
        Japanese Management
        increasing employee loyalty
      - Data representation
        mô tả dữ liệu
        
        Hierarchical-type chart
        
        Matrix based chart
        RAM - RACI chart
        
        Text-oriented fomat
    - - Project charter
        key stackholder list ...
      - Project document
        stakeholder register ...
      - Pj management plan
        
        scope management plan
        
        quality management plan ...
      - EEF, OPA
    - - Resource Management Plan
        
        Team resource management plan
        
        Physical resource management plan
      - Team charter
  - - - Analogus estimating
      - Parametric estimating
      - Bottom-up estimating
      - Alternative analysis
    - - Resource requirements
        resource histogram
      - Basis of estimates
      - RBS - Resource Breakdown Structure
    - - Project management plan
        
        Resource management plan
        
        Scope baseline
      - Pj document
        
        Activity list
        
        Activity attributes
        
        Cost estimates
        ...
      - EEF, OPA
- - - - Internal resource
      - External resources
    - - Multi-criteria decision analysis
        
        ASK/ASKE model
        
        Common mistake: Halo effect
        Hiệu ứng hào quang - làm kĩ thuật tốt chưa chắc đã làm quản lý tốt
      - Pre-Assignment
        phân công nhân sự được xác định ở pj charter and các provesses trước khi Resource management plan được hoàn thành
      - Negotiation
        
        with Functional manager and other manager
        
        acquiring from outside may take place due to shortage / lack of in- house resources.
      - Virtual Teams
    - - Team Resource Assignments
      - Physical Resource Assignments
      - Resource Calendar
      - Change Request
      - Project management plan updates
        
        Resource management plan.
        
        Cost baseline
      - Project documents updates
        
        Stakeholder register
        
        Pj schedule
        
        RBS resource breackdown structure
        
        Resource requirements
        
        Lesons learned register
        
        Risk register
    - - Project Management Plan
        
        Resource management plan
        
        Cost baseline
      - Pj document
        
        Resource requirement
      - EEF
        OPA
  - - - Forming
        làm quen
      - Storming
        bão tố
      - Norming
        bình thường
      - Performing
        hiệu quả
      - Adjourning
        Giải tán
    - - Co-location
        ngồi làm việc cùng chỗ
        
        war room
      - Virtual team
      - Communication technology
        
        Team Charter
        
        Ground Rules
      - Team building activities
      - Training
      - Recognition and Rewards
        
        Win lose (zero sum) rewards
        nhân viên xuất sắc nhất
        
        Win-win rewards
        khen thưởng tập thể
      - Individual and team assessment tools
      - Meetings
    - - Team performance assessments
      - Change request
      - Pj management plan update
      - Pj document update
      - EEF
      - OPA
    - - Project management plan
        
        Resource management plan
      - Project documents
        
        Team charter
        
        Project team assignments
        
        Resource calendars
      - EEF
      - OPA
  - - - Emotional Intelligence
        trí tuệ cảm xúc
      - Influencing
        Gây ảnh hưởng
        
        Forms of power
        
        Coercive
        penalty, punishment (phạt)
        
        Position (formal)
        
        :star:Reward
        thưởng
        
        :star::star:Expert
        kỹ năng chuyên môn
        
        Referent
        lý tưởng
      - Leadership
        vision and inspire
        
        Leadership styles
        
        Democratic dân chủ
        
        Laissez-faire
        trao quyền cho cấp dưới
        
        Bureaucratic quan liêu
        cứ làm theo quy trình tổ chức
        
        Autocratic chuyên quyền
        
        Hersey-Blanchard model
        
        Directing chỉ đạo
        to do in forming stage in develop team
        
        Coaching hướng dẫn
        ~ storming stage
        
        Supporting hỗ trợ
        ~ norming stage
        
        Delegeting ủy quyền
        ~ Performing stage
      - Conflict management
        
        Seven sources of conflict
        
        Schedules
        
        Project Priorities
        
        Resources
        
        Technical Opinions
        
        Administrative Procedure
        
        Cost
        
        Personality
        
        Conflict Resolution
        
        Confronting
        Đối đầu vs issue
        
        Collaborating hợp tác
        
        Problem solving
        :star: Win - win
        
        Forcing
        Win - lose
        
        Compromising
        Lose - lose
        
        Smoothing /accommodating thích nghi
        
        Withdrawal/avoiding rút lui/ tránh ra
        
        Decision making
        
        Project management information system (PMIS)
        
        Output
        
        Change requests
        
        Project management plan
        updates
        
        Project document updates
        
        EEF
        Input to team performance appraisals, and Personnel skill.
        
        Input
        
        Project management plan
        
        Project documents
        
        Work Performance Reports
        
        Team performance
        assessments
        
        EEF
        
        OPA