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Wayfinding in Local Second Hand Clothing Clothes - Coggle Diagram
Wayfinding in Local Second Hand
Clothing Clothes
Wayfinding
Wayfinding Similarities
Exterior Wayfinding
Finding the store
Route following
Educated seeking
Interior Wayfinding
Finding the change rooms
Inference
Wayfinding Differences
Interior Wayfinding
Educated seeking (Blakely @ The Clothing Bar)
Inference (Gabrielle @ Danielle's Consignment)
Social Navigation (Ryan @ HG Vintage)
Compassing/Inference (Lauren @ Kensington Konsignment)
Layout
Layout Similarities
All locations
Change rooms near till & further from doors
Till area at back of store
Not wheelchair/stroller accessible
Two locations
Stairs inside store (HG Vintage & The Clothing Bar)
Random rooms (Kensington Konsignment & Danielle Consignment)
Layout Differences
Change rooms
Organization of Clothing
Separation of Spaces
Sales Section
Entrances
Experience
Experience Similarities
(3/4 Locations)
Inconsistent Signage
Music
Positive Employee Interactions
Experience Differences
Number of employees
Employee Disposition
Recommendations for Improvement
The Clothing Bar
Create & follow a style guide
Create a sign to clearly & concisely explain consignment process
Create a sandwich board to place on sidewalk during opening hours
HG Vintage
Add parking signs
Organize clothes by clothing type
Hang double-sided clothing signs to indicate clothing type
Danielle's Consignment
Organize clothes by type
1 colour for sale tag, instead of 3
Put all sale items together
Kensington Konsignment
Make interior signage clearer by printing or increasing font weight
Change position of overhead lights to avoid glare on signs
Make signage/branding cohesive