Functions of management
Planning
Organising
Co-ordinating
Controlling
Monitoring
[Delegating]
Create aims & objectives
Common to have alternative plans
Factors that affect this are internal & external
Ensure everyone’s working where they should
Eg. Creating rota’s & supporting employees
Focused on managing people, not tasks
Managing in the moment, not planning
Controlling wat they monitor
Eg. Controlling budgets or inventory
Controls any behaviours & takes changes forward
Checking stock levels & employee beaviour
By doing this, it allows managers to give displinaries, promotions, etc
Managers wont participate in these tasks
Giving certain people certain tasks based on capability
Functions of leadership
Inspiring
Energising
Influencing stakeholders
Envisioning
Determining the best route for success
Employees will be more motivated
Eg. Spend time with employees or set high but achieveable goals
Leader must be very passionate
This is infectious on employees
Eg. If you communicate well with a customer they then have better knowledge on the business because of you
Predict long & short-term outcomes
They’ll use previous trends or forecasts to assume this
Use experience of the business and its related market in order to do this
Business culture
A mix of values, opinions and ways of working within an organisation
Business culture will influence how employees deal with customers, staff and management
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