my competitors ditrect and indirect , websites, testimonials, targetings etc / Ecouter ecouter et ecouter, les aider et etre tres proche de ses users / et vous collecterez ^plus de feedback avec une posture bienveillante cool et user centric / Appliquer les feedbacks et retours tres IMPORTANT / define your user hypothesis by the question combien de valeur puis je delivrer / Formats of interviews : In person (strong relationship, close a deal etc ) meetings that was the very great and probably the best abd greatest + Meetings and remote exchanges by ZOOM HANGOUTS TYPEFORM + interviews and podcasts / ALWAYS PERSONALIZE YOUT POINT OF CONTACT by linkedin, inmail etc