Ch 3 Resolving Conflict in the Workplace

Industrial Relations

Positive I.R.

Recruitment & Retention

Employee Motivation

Intrapreneurship

Change

Industrial Action

Causes of I. R. Conflict

Pay

Working Conditions

Technology

Redundancy

Unfair Dismissal

Trade Union

Cost of Living Claim

Comparability Claim

Productivity Claim

Relativity Claim

Shop Steward

Benefits of Trade Union to Employees

Protects Employment Rights

Info & Support

Better pay & conditions

National Level

Benefits of Trade Union to Employers

Faster Negotiations

Introducing Change

Improved Health & Safety

Bargaining

Individual Bargaining

Collective Bargaining

National Collective Bargaining/Social Partners

Types of Industrial Action

Legal

Official Strike

All-out strike

Work to Rule

Token Stoppage

Overtime Ban

illegal

Unofficial Strike

Wildcat/Lightning Strike

Political Strike

Impact of Industrial Action on each Stakeholder

Resolving I.R. Conflict

Legislative Methods

Industrial Relations Act 1990

Workplace Relations Commission (WRC)

Labour Court

Employment Equality Act 1998-2015

Trade Disputes

Minimum Notice

Picketing

Secret Ballot

Immunity

Information

Advisory Service

Conciliation

Mediation

Adjudication Service

Codes of Practice

Investigates Disputes

Hears Appeals

Joint Labour Committees (JLC)

Registers Employment Regulation Orders

Interpretation of Codes of Practice

Unfair Dismissals Acts 1977-2015

Fair Dismissal Procedure

Counsel Employee

Verbal Warning

1st Written Warning

Final Written Warning

Suspension

Dismissal

Unfair Dismissal

Age

Religious Beliefs

Race

Trade Union Membership

Pregnancy

Gender

Redress for Unfair Dismissal

Reinstatement

Re-engagement

Compensation

Constructive Dismissal

9 grounds of Discrimination

Age

Gender

Disability

Sexual Orientation

Member of Traveller Community

Family Status

Civil Status

Race

Religious Beliefs

Resolving Complaints of Discrimination in the Workplace

Non-legislative

Meet with management

Legislative

Mediation

Adjudication

Unfair Dismissals Act 1977-2015

Non-Legislative Methods

Arbitration

Meeting & Talking

Negotiation

Mediation

Conciliation