Management Concepts for Improvements
Behaviour on Organisational & Performance
Positive
Negative
Democratic leadership style
Type C Conflict (Cognitive Conflict)
Differing opinion between
Kim & Nelson
Facilitating productivity in collaborative teamwork
Stimulate critical thinking and creativity
Kim dissatisfied with Nelson's work
Kim provide specific feedback
Nelson accepted feedback
Kim's willingness to talk to Nelson
improve productivity
project launch acceleration
Higher morale and job satisfaction
Excessive controlling
Poor communication skills
Nelson felt disrespected
Demotivated at work
communication breakdown
motivates for higher standards
Nelson did not express his feelings
decrease job satisfaction
leads to tension & inefficiency
Kim's failure to express her performance standards to Nelson
Emotional Intelligence**
Provide feedback
Kim should empathize with Nelson's feelings and concerns
Nelson should learn to manage his stress and negative emotions
building trust and improving relationships
increasing job satisfaction and performance
conflict and misunderstanding arise
Kim provides regular feedback for recognition
non-monetary rewards for employees
Nelson received feedback on his work
Clear understanding on his job performance
enhanced motivation
increase job satisfaction
addressing concerns and setting clear expectations
diligent and detail-oriented work force
Kim provides skill development and training to Nelson
Goal setting to employees
Nelson contribution to organisational achievements
increase job productivity
Kim is setting ambitious and
well-defined objectives.
fostering cooperation and mutual understanding
click to edit
click to edit
Kim Cooper and Nelson have a
Poor Working Relationship
Nelson's improved his editing skills
enhance motivation
Improved organisational performance
increase job satisfaction