Please enable JavaScript.
Coggle requires JavaScript to display documents.
Change Management - Coggle Diagram
Change Management
Required Fields to create a change request:
Subject:
Reason for Change:
Description:
Domain
Service Desk and Asset Management
Facilities
Broadcast Core
Broadcast Production
Datacenter Services
DevOps
Category:
Sub Category:
Change Type:
Rountine
Emergency
Comprehensive
Click on Create button
Routine and Emergency
Requires approval from Change Managers (Ticket Prefix CHG-XXXX)
Note:
- Change Manager should be the supervisor of the "change-request" queue in order to approve the ticket.
- If there are multiple supervisors/change managers then anyone can approve the ticket for these kind of change types.**
-
Comprehensive
Requires approval from Change Advisory Board (Ticket Prefix CAB-XXXX)
**Note:
- Change Manager should be the supervisor of the "change-request" queue in order to approve the ticket.
- If there are multiple supervisors/change managers then everyone needs to approve the ticket for comprehensive change type request.**
-