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Wave Guru - Coggle Diagram

- - - - Implementing text to speech features for users with visual or reading impairments.
      - Have a microscope at the top of the page so customers have the option for how big the font they want.
      - High contrast between backgrounds and writing
      - A language icon for victims who speak another language
  - - - Allowing for feedback pages in order to make the website better and more reliable
      - Clear use of buttons and icons so the user can understand the icon and move through the website quickly
      - Allow for the use of search buttons to find the icons and pages quicker
  - - - Offering two factor authentication and strong passwords in order for customer to reduce causes of hacking and being able to log back in when forgetting password.
      - Allow for customers to see the privacy of their data within the app and the privacy rules.
      - Data encryption of sensitive information.
  - - - Providing a search function
      - Providing personalised recommendations of victim services in the area
  - - - Creation of help icons in order to ask for guidance through the app when confused.
      - Keep the user interface not crowded, only place buttons on the page where necessary.
      - Consistent Layout throughout the app.
- - - - Should be notified by SMS
- - - - Opportunities for customers to not waste money on fuel and plan ahead for their day trip to the beach
- - - - Unique elements should stand out from each other such as a black screen with a image