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Quality Standards and Certifications - Coggle Diagram
Quality Standards and Certifications
The Malcom Baldrige National Quality Award
Strategy
Workforce
Leadership
Operations
Customers
ISO 9000
Customer Focus
Process approach
Evidence-based Decision Making
Enagagement of people
Relationship Management
Improvement
SIx Sigma
Stastical Thinking
Methodolgy
Set of tools
Metrics
Philosophy
TQM
Process-centered
Integrated System
Continual improvement
Total employee involvement
Communications