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Tom, (Sender), Channel: Email, Message, (Receiver), Decode, Message,…
Tom
Jane
Sally
Morning shift Nurse
(Sender)
(Encoder)
Channel: Email
Call
Message
(Receiver)
Decode
Message
(Receiver)
(Decode)
Channel: Email
Should change to
Message
(Receiver)
(Decode)
Channel: Post-it Pad