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Building positive employee relations, --> Using Organizational Climate…
Building positive employee relations
DEFINE EMPLOYEE RELATIONS
Establishing & Maintaining the positive employee-employer relationships
Contribute to satisfactory sestablishing productivity, motivation, morale, and discipline, and to maintaining a positive, produc- tive, and cohesive work environment.
THE ETHICAL ORGANIZATION
Ethics and Employee Rights
"do the right thing"
"Ethics means making decisions that represent what you stand for, not just what the laws are."
What Shapes Ethical Behavior at Work?
"Bad apples" (people who are inclined to make unethical choices), must deal with
"Bad cases" (ethical situations that are ripe for unethical choices)
"Bad barrels" (company environments that foster or condone unethical choices)....
Steps Managers Take to Create More Ethical Environments
Reduce Job-Related Pressures
"Walk the Talk"
Have Ethics Policies and Codes
Enforce the Rules
Encourage Whistleblowers
Foster the Right Culture
Organizational culture
Clarifying expectations
Using signs and symbols
Providing physical support.
MANAGING EMPLOYEE DISCIPLINE
How Companies Become "Best Companies to Work For"
The "Best Companies to Work For"
SAS: Great Benefits, Trust, and Work-Life Balance
Google: Happiness and People Analytics
FedEx: Guaranteed Fair Treatment
A "Best Company" Human Resource Philosophy
EMPLOYEE ENGAGEMENT GUIDE FOR MANAGERS
The Three Pillars of Fair Discipline
Rules and Regulations
Penalties
Appeals Process
Discipline without Punishment
Issue an oral reminder for a first infraction.
Should another incident arise within six weeks, issue a formal written reminder, and place a copy in the employee's personnel file
Give a paid, one-day "decision-making leave.
If no further incidents occur in the next year or so, purge the one-day paid suspension from the person's file.
METHODS FOR MANAGING EMPLOYEE RELATIONS
Ensuring Fair Treatment
Procedural justice
Distributive justice
Improving Employee Relations through Communications Programs
Doing so may include hosting employee focus groups, making available ombudsman and suggestion boxes, and implementing telephone and Web-based hotlines
Develop Employee Recognition/Relations Programs
Use Employee Involvement Programs
--> Using Organizational Climate Surveys