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Group 3 - Expectations for employment in Health & Social Care 23/24 -…
Group 3 - Expectations for employment in Health & Social Care
23/24
UNDERSTANDING HEALTH, SAFETY AND SECURITY
You have the duty of care, a legal responsibility to be aware of your own and others safety. you need ti be clear about the limits about the health and social care settings and if you are not clear, ask your supervisor.
Every service provider, or someone like you on work placement, has a legal responsibility to safeguard the service users in their care and to make sure that the service users are both physically and emotionally safe.
RESPECTING DIVERSITY AND EQUALITY
To respect
diversity
is to value the differences between people, such as cultures, beliefs, age, gender and disability.
Equality
means everyone having equal access to the services they need and : receiving a service of equal quality that meets their personal needs, no matter where they live or how they live their lives.
RESPECTING CONFIDENTIALITY AND DIGNITY
Workers in health and social care have a duty of
confidentiality
that protects the rights of individuals. This means keeping information confidential by not sharing information about individuals without their knowledge and agreement
Maintaining confidentiality also
safeguards
service users. If, for example, you put a photo on any form of social media of a child who has been taken away from their abusive parents and adopted, those parents may discover the child’s whereabouts.
All health and social care settings have procedures in place with regard to breaching confidentiality that must be followed. You need to read these carefully and, if in any doubt, ask your supervisor for clarification and advice.
It is very important that you protect the
dignity
of those in your care.
COMMITMENT TO QUALITY AND SUPPORT
You give people your full attention and help people when they need it most
You are flexible and react calmly to whatever goes on in the day making changes as necessary
You are warm, bubbly, kind, reliable, empathetic and compassionate towards the people you support
LEARNING AND REFLECTION
You can accept and think about any feedback you are given about your work and learn from the feedback
You know your own limits and can identify when you need help and and support and are feeling stressed by your work
You are honest and transparent and are not afraid to admit when you have made a mistake