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TOM - Coggle Diagram
TOM
PEOPLE
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GROWTH
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Development pathways (internal: vertical, horizontal; external: wider workgroup / cross-functions)
QUALITY ASSURANCE
CASE REVIEWS
Assessments (initial, in-flight)
Timeliness (end-to-end, stages)
Case type (allegations, issues, distillation)
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PRACTICE MANAGEMENT
Mode of handling (investigations, pathways, outcomes, "fair and reasonable employer" standard)
Case type (issues, allegations)
Severity (quantum, aggravating factors like people leadership / seniority / DFA or other breach of trust issues, degree of allegations / impact / level of harm)
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