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Chapter 5 Non-Verbal Communication Sending or receiving of wordless…
Chapter 5 Non-Verbal Communication
Sending or receiving of wordless messages
1. Physical Appearance Nonverbal Communication
A proverb says that "The first information" impression is the best
2. Paralinguistics Nonverbal Communication
Study of non-verbal cues of vice
Includes intentional and unintentional non-verbal messages
Clues
Volume
Speed of voice
Intonation
Tone
Pronuciation
Articulation
Pause
Punctuation marks
3. Body Movement Nonverbal Communication
Communicationprocess through the head, hand, and handmovement
Body angles
4. Gestures Nonverbal Communication
waving, hands, nodding heads, and pointing fingers
makes communication more lively and effective
5. Posture
Crucial types of nonverbalcommunication that is related to body position
Represents numerous messages through theway people walk, talk, stand and sit
6. Facial Expression Nonverbal Communication
influences interaction
It certainly plays crucial role in regulating the interaction and conveying the message
mouth, eyebrow, and fcial muscles
Five universal facial expressions: Happiness, sadness, anger, fear, and surprise
8. Haptics in Nonverbal Communication
Occurs when people interact withthe sense of touch
Holdinghands, hugging, tickling, also kissing
7. Eye contact Nonverbal Communication
Significant type of nonverbal communication that regulates and controls communication
Study of eye behaviour
10. Chronemics in Nonverbal Communication
Chronemics refers to the role of time during non-verbal interaction
Not spoken speech; instead represents the gaps between communication
9. Proxemics in Nonverbal Communication
Interpersonal spaceduring communication that affects the interaction
Intimate distance
Social distance
Personal distance
Public distance
11. Artefacts Nonverbal Communication
Physical objects of the person including the brand of clothes and shoes, car brands, Tattoos,Piercing and Jewelry
Belongings owned by the communictors
Artefacts assist the audiences strong in forming a perception about the speakers
The audience can identify the speaker’s personality through artefacts
12. Environment Nonverbal communication
surrounding context of communication
the context in communication denotes the environment of the discussion