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LEC 3: BUREAUCRACY - Coggle Diagram
LEC 3: BUREAUCRACY
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Main characteristics
Formal rules of conduct
- uniformity of task performance
- employee behave in predictative ways
Impersonality
- no emotion
- avoid allowing feelings to influence their work
-> fosters equitable treatment
Hierachy
- Lower position are under control and supervision on a higher one
-> enhance the coordination and control of work
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Efficiency
Precise, Fast, Unambigiuos..
Benefits
- Goal - oriented org,
- maximise control and coordination
- mass administration
Negative consequences
- inflexible and rigid - too much focus on rules and regulations
- paperwork -> waste time, money, effort
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bcs of promotion based on experience and achievement -> not consider the employee's commitment & dedication
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Definition:
A bureaucracy is a type of organisation established with a specific purpose, and designed according to rational principles in order to attain the organisational goals efficiently;