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LO1 1.6 - Coggle Diagram
LO1 1.6
Documentation
The fault
The system being used
The user
Date and time
Symptoms
Problem history
Back up documentation
Steps to take when an error occurs
Try to identify the problem
Create a theory
Create troubleshoot plan
Create findings document
Troubleshooting tools
Event viewer
GIves detailed info on errors after they occur
POST
Makes a beep noise on startup to show if computer is healthy or not
PIng test
Cheks connectivity between networks